Recent Storm Damage Posts

Professional Water Restoration for Storm-Damaged Norwich Homes

1/24/2023 (Permalink)

Flooded Room All you need is SERVPRO for all your storm damage needs.

SERVPRO Does Quality Water Restoration in Norwich

Norwich homes are at a particularly high risk of suffering significant storm-related damage. This circumstance results primarily from our city’s location near the stormy New England coast and position on three major rivers. Throughout the year, powerful Atlantic weather systems bring torrential rains to our area that often flood local waterways and impact area residences.

SERVPRO prides itself on safely and effectively handling all of the water restoration needs of Norwich homeowners. As a top biohazard cleaning company in this area, our emergency water damage services teams have successfully provided extensive water removal services, dealt with major basement flooding, completed substantial sewage cleanup projects, and gained experience in every step of the flood restoration process. When addressing a flood damage remediation case in Norwich, SERVPRO technicians:

  • First, extract any standing floodwaters from interiors so that other cleanup and restoration efforts can proceed.
  • Next, remove all potential safety hazards from the site and post warnings about any possible issues.
  • Then, work to contain contaminants in impacted rooms, spray all affected areas with an EPA-approved disinfectant, and use shovels/rakes to remove hazardous debris and silt.
  • After that, professionally determine which structural materials/contents can be restored and which ones must be replaced.
  • Then, clean and dry interior walls and other flood-impacted parts of the home.
  • Finally, properly dispose of all types of leftover waste and set up air mover dehumidifier networks to speed the drying process. 

These procedures help to ensure that your home is free of hazardous waste, protected from any future effects of the current flood event, and has ultimately been restored to its pre-storm condition. 

So, as you can see, your helpful neighbors at SERVPRO of Norwich and Windham County can skillfully complete your water restoration job. With this in mind, call us at any time of the day or night at (860) 887-0447 for assistance.

Mitigating Flood Damage in Willimantic

8/23/2022 (Permalink)

Storm damage Storm damage restoration is no DIY project. Call SERVPRO for fast and immediate service for your home.

 SERVPRO Provides Flood Restoration in Willimantic

Anyone who has listened to the news this summer knows that along with heat spells, much of the country has seen heavy rains, which have turned into flooding conditions. What one minute looks like just an average rain storm can quickly turn into an incident that brings down an inch or two of moisture in a matter of hours. When that much water falls from the sky quickly, the streets get deep with water, and all of the ditches next to the roads can fill up. Once the water outside gets deep, it can be only a matter of time before it starts to enter your home.

Whenever our SERVPRO technicians work on restoring flood damage in Willimantic, we know that the issues created by the storm can be devastating. For example, any moisture that comes into your structure outdoors can be contaminated with harmful bacteria, parasites, and viruses. This means that your porous contents or building materials must be replaced if they get wet. And, if the water entering your home comes from the ground, we take the same steps during the remediation process as we would if you had a sewage backup.

We can conduct the following procedures if your house floods after a severe thunderstorm

  • Water Extraction Services
  • Water Damage Debris Removal
  • Carpet and Pad Removal
  • Content Cleaning and Decontamination
  • Black Mold Inspections
  • Set Up Air Scrubbers
  • Applied Structural Drying (ASD)

If the storm caused so much moisture to enter your home that there is more than a couple of inches of standing water, we could use a submersible pump to remove the moisture. We can then cut your drywall a foot or two up from the floor to dry out your wall cavities.

If you ever notice standing water in your house after a flood strikes, call SERVPRO of Norwich and Windham County at (860) 887-0447.

Setting a Drying Goal for Flood Damage in Norwich Properties

7/26/2022 (Permalink)

exposed studs on wall Flood damage in Norwich can be a problem. Call SERVPRO for the help you need. We are here to help.

What Removes Flood Damage?

Keeping customers and homeowners calm about the work SERVPRO must do in their properties after a flood is challenging. Introducing drying goals and estimated restoration times often helps provide a tangible future result for homeowners to focus on as the work continues in residence. Our earliest efforts help to set:

  • Restoration Timeline
  • Recovery Milestones
  • Scoping
  • Cost Estimates

What is Pre-Loss Condition?

The restoration industry often uses the term preloss condition to describe efforts made with cleaning flood damage in Norwich homes or businesses. This phrase describes the state of your property before the disaster. Still, it does not necessarily indicate an improved condition from what you had before unless needed repairs or new materials change the integrity of the work area.

Drying Solutions for Your Home

Water and flood damage events are often critically hinged on the drying efforts by SERVPRO professionals. With various materials part of this array of actions, we must carefully place air movers and dehumidifiers in certain areas where they can be the most efficient and effective. We monitor the progress of water removal to ensure further modification of the drying tools is not required.

Build-Back Services

With much of the cleaning and restoration resolved from the flood damage, one of the final remaining steps is the replacement of removed building materials. Our general contractor license allows us to complete many of the build-back services your property might require. This includes reinstalling building materials, finishing these elements, and painting.

It is crucial to set specific goals that steer the restoration and recovery steps our SERVPRO of Norwich and Windham County team takes after flood damage. Set milestones can show the progress of drying and cleaning, making flood recovery more manageable in each phase. Call us after disasters strike at (860) 887-0447.

Understanding How Flood Damage Moves in Norwich Homes

5/24/2022 (Permalink)

SERVPRO state of the art sign Flood damage restoration for Norwich properties is a job for SERVPRO. We use the latest technology and equipment for ever service.

SERVPRO Cleans and Restores All Flood Damage

Like any water damage event, moisture migrates fast through homes and businesses. It is essential to understand how these effects move in a structure to appreciate the many phases of mitigation and restoration.

Water Infiltration Damage

The first impact of flood damage to Norwich properties is the infiltration of water from the outside into the residence. From the intrusion to crawlspaces to vulnerabilities in the roof or foundation construction to penetrate the attic or basement, flooding can rapidly become overwhelming. Licensed contractors on our team can manage the build-back needs to stop the penetrating flood effects.

Standing Water

Higher volumes of water sit on the surface of materials and pool several inches in many flooding situations. It is vital to determine the most efficient method of removing the standing water from the premises, as many of these threats come with debris and solids in the water as well. We have various options in this regard, most of which depend on the specific circumstances of depth and cleanliness of the water. These include:

Saturation and Absorption

The longer that water remains exposed to the building materials and contents, the more damage that results. Saturation into flooring and wall systems is difficult to prevent, especially with porous materials. Absorption into construction materials can often lead to a need for controlled demolition. If these affected materials can be preserved, we can use a combination of air movers and positive pressure systems to dry out the impacted surfaces.

Flooding is one of the more overwhelming situations that homes and businesses endure. With the severe weather that our region experiences throughout the year, it is a likelihood many homeowners should prepare to face. With a growing roster of talented technicians and contractors, SERVPRO of Norwich and Windham County is ready to help when you call (860) 887-0447.

Flood Damage Cleanup for Norwich Crawlspaces

4/25/2022 (Permalink)

crawlspace with debris after water removal Water extraction from flooded crawlspaces in Norwich requires a rapid SERVPRO service, We're Faster To Any Size Disaster.

Flooding Can Impact a Norwich Crawlspace and Related Materials Rapidly

While the crawlspace can help prevent flooding from directly impacting the main floor of your home, damage to this area is not without concerns. It is important to act fast to mitigate the situation and remove floodwater from a crawlspace as soon as possible.

Standing Water Concerns

Flood damage in Norwich crawlspaces first appears as standing water concerns, so this is the first phase of mitigation and restoration of these threats. Our experienced SERVPRO professionals approach the situation with powerful extraction and water removal devices from our supply like:

  • High-pressure pumps
  • Truck-mount extractors
  • Wet vacuums


Where standing water is a threat, saturation is also a concern. Direct water exposure leaves the structural supports for the house susceptible to absorption damage. Drying tools like air movers can effectively manage these threats, but only after extraction takes place and intruding water has been stopped.

Moist Conditions

Moisture is one of the main threats with crawlspace flood damage as any standing water can create high humidity conditions that promote the production of mold colonies. Mold and microbial presence are common threats after flooding, and this can be amplified when much of the moisture present is not removed efficiently. We have several dehumidification tools and approaches to help.

Encapsulation Options

 One of the advantages of SERVPRO restoration after a flooded crawlspace is our contractor license. Because of our fast response to these emergencies, we can implement strategies early like encapsulation that capitalize on the newly dried space and prevent future water penetration and flooding that could threaten the household.

Flooding is a rapidly developing situation for many homes and businesses throughout our counties. When this water infiltrates the space beneath your property, fast action is necessary to prevent greater harm to the property or its occupants. Our SERVPRO of Norwich and Windham County team can help when you need it at (860) 887-0447. 

What Do Willimantic Hardwood Floors with Flood Damage Look Like?

12/20/2021 (Permalink)

grey floorboards being installed SERVPRO can remove storm-soaked floorboards, dry the plywood subfloor and reinstall the planks saving Willimantic homeowners money and inconveniences

SERVPRO Techs Have Specialized Equipment for Handling Water Damaged Flooring in Willimantic

Water damage to hardwood floors in a Willimantic property may appear subtly, or there may be obvious signs of water entering the home. If there is an issue such as water entering through a damaged roof or window, it is good to know the signs of hardwood flooring exposed to excessive moisture such as:

  • Discoloration or staining on the boards
  • Obvious buckling or cupping of the floorboards
  • Nails raised out of the boards

SERVPRO technicians have comprehensive education for handling flood damage to Willimantic hardwood flooring. The technicians look first for visible signs of water damage and use their advanced equipment such as infrared cameras and probes to determine the actual scope of the mitigation needed.

Because most property owners have an amount of money invested, SERVPRO technicians work to restore the flooring to save the homeowner the cost of replacing the floor. Not all wood-look flooring has the same outcome after exposure to water. Floorboards in older construction may be double pine boards or wider-cut oak, which is less prone to warping but needs extraction and drying services just the same.

Engineered wood has less potential to warp after exposure to moisture, while laminate wood floorboards, particularly click and lock types, are susceptible to greater damage from water and tend to deteriorate rapidly.

It is important to note that SERVPRO technicians do not set drying goals for the moisture content in floorboards down to zero. Wood holds a small amount of moisture, and the techs tend to put drying plans in a range from six to twelve percent moisture content. Because the flooring needs to get dried as rapidly as possible without splintering the boards, the technicians use their extraction wands to remove the maximum amount of water and then use specialized drying equipment such as drying mats.

SERVPRO of Norwich and Windham County at (860) 887-0447 is ready to assist Willimantic homeowners with all types of flood damage cleanup and restoration services. The trained and certified techs can make the damage to the flooring, "Like it never even happened."

Dependable Flood Damage Recovery Norwich Residents Need After a Storm Emergency

12/7/2021 (Permalink)

high water sign by flooded houses When the floodwaters penetrate your Norwich home--Time to call SERVPRO for cleanup, drying, sanitation, and odor control

Norwich Residents Need SERVPRO for Skilled Flood Damage and Storm Recovery Services

All homes are unique in terms of contents and how they get impacted by high winds and rain from storms in the Norwich area. Homeowners faced with storm flooding need skilled restoration technicians that know how to adapt and adjust accordingly to generate the best possible result. When it comes to flood restoration, whether you have basement flooding or a leaking roof from storms, SERVPRO knows how to handle water extraction, drying, and all the necessary reconstruction work to bring your home back to pre-flood condition.

One of the most challenging jobs a homeowner could face is flood damage in Norwich. Such a situation is not only traumatic during a frightening storm, but there is always the worry that your home will not get back to normal. Massive flooding also brings the threat of structural collapse, which means using trained technicians with safety training is a must. This is where SERVPRO is here to help.

When you call SERVPRO for emergency services water damage assistance, we will:

  • Conduct full property inspection, including safety assessment
  • Follow the path of migration, allowing us to address all areas impacted by water, moisture, and possible contaminants
  • Set up containment barriers to keep water from infiltrating unaffected zones of your property
  • Chemically treat standing water before extraction to keep the movement of contaminated particles from posing a threat
  • Execution of applied structural drying (ASD) techniques to handle moisture trapped in loft areas, tight cavities, and crawlspaces

Before we finish with any storm flood restoration project, our Odor Control Technicians (OCT) implement various techniques to stop foul, musty odors in their tracks. When we get done, your property will be Certified: SERVPRO Cleaned and ready for your family to get back to daily living.

Call us at SERVPRO of Norwich and Windham County when you need help with flood damage after recent storms. We can be reached around the clock at (860) 887-0447.

Determining the Salvageability of Flood-Exposed Materials in Norwich Homes

11/1/2021 (Permalink)

SERVPRO storm sign Storm and flood damage restoration is no DIY project. SERVPRO IICRC certified techs are ready at a moment's notice.

Careful Considerations Get Made Into The Restorability of Damaged Elements in Norwich Residences After a Flood.

Post-flood damage to your home can be a challenge to overcome, especially when the pooling water migrates throughout the structure to several unaffected rooms. We must determine what materials and contents have been impacted by this migrating moisture and if these items are salvageable when our SERVPRO team first arrives.

Hygroscopic Materials

Flood damage in Norwich homes and businesses can spread quickly, impacting several materials simultaneously. Elements like carpeting, fabrics, upholstery, and drywall all fall under the heading of hygroscopic materials that can absorb water fast and become heavily damaged by this moisture presence without prompt mitigative action.

Low-Porosity Elements Exposed

When low-porosity and low-permeance materials installed become exposed to floodwater, these are much easier to clear surface moisture concerns and clean. Unlike porous elements, the lack of absorption allows for disinfection cleaning and prevents unnecessary tear-out and reconstruction. We have potent sporicidal and antibacterial products in our inventory to remove pathogenic threats and contaminants.

Tracking Flood Migration to Dry and Clean Your Home

Water damages in any capacity lend a certain expectation for moisture migration and movement of damp pockets in the house. The behavior of water is to seek a balance, which includes wet going to dry areas, warm going to cold regions, and the pathways for this equilibrium to experience apparent saturation. Some of the other ways we can track moisture movement include:

  • Moisture meters
  • Hygrometers
  • Thermal tablet cameras

Several factors determine the restorability of affected materials and contents after a flood. Because of how readily and thoroughly exposure can ruin items, our SERVPRO of Norwich and Windham County team must respond fast to begin vital mitigation and evaluation of the damage. We are ready 24/7 to help at (860) 887-0447.

What Is the Best Way to Help Friends Affected by Flood Damage in Willimantic?

10/8/2021 (Permalink)

Drying equipment SERVPRO uses state of the art moisture detection equipment in your home for thorough drying after a water incident takes place.

SERVPRO Can Help Complete Flood Restoration Conveniently and Cost-Effectively

When a friend’s home is affected by flood damage, you may feel obliged to do anything you can to help mitigate the loss or restore preloss conditions. Despite your best intentions, you may be limited by various factors, including distance, lack of the necessary mitigation resources, and emotional attachment.

One reliable way to help someone whose property is affected by flood damage in Willimantic is getting them professionals to help handle the restoration. This can mean many things, including helping evaluate different service providers so that the affected person can feel confident that the chosen professional is capable. Since the loss does not affect you directly, your objectivity can help ensure better decision-making. Your past experiences can also help. For example, if SERVPRO has done restoration work for you before, you may feel confident recommending our services.

Professional Flood Restoration Tackles Various Aspects, Including:

  • Water removal
  • Cleanup of different types of soiling
  • Decontamination and deodorization
  • Drying of structural materials and contents

Letting professionals handle the damage is also beneficial in other ways. For instance, the work crews from SERVPRO start the process by organizing the loss site. We can create protective barriers in the house separating affected areas from the rest of the areas, perform pack-outs and set a staging area for all equipment, among other things. Taking these steps improves convenience, ensures the process runs faster, and minimizes secondary damages.

Our Crews are also Trained in Various Specialist Areas that Help with Flooding, Including:

  • Applied microbial remediation
  • Applied structural drying
  • General or construction industry training

SERVPRO of Norwich and Windham County can provide the necessary help your friends or family need after flood damage. Call us at (860) 887-0447. We’re Faster To Any Size Disaster.

What Unexpected Issues Might Arise Due to Flood Damage in Norwich?

9/6/2021 (Permalink)

flooded street, high water sign When High Water from storms flood your Norwich home-contact SERVPRO for extraction and drying.

Extensive Experience from SERVPRO Helps Anticipate or Resolve Challenging Water Damage Repairs

In most cases, storms, and flooding affect Norwich properties directly, causing extensive physical damage. Storm incidents can also cause indirect damages. A typical example is power disruption due to downed lines leading to heating problems or appliance failures that damage properties.

Indirect flood damage in your Norwich home can have severe consequences leading to extreme restoration work. For instance, if the loss of power stretches for days or weeks, freezers and refrigerators can thaw, messing the property with moisture accumulation, soiling, and bad smell from the rotten food. Calling a professional like SERVPRO to assist can combat the indirect damage in different ways.

Restoring the indirect damage from a storm incident may require several processes, including:

  • Biohazard remediation
  • Rodent and critter clean up services
  • Water removal and drying services

If our SERVPRO team arrives before problems develop fully, we can take preventive steps such as providing power from portable generators to restore heating in the property or power vulnerable appliances. We can provide electricity to also power our advanced equipment for cleanup and restoration of flood damaged materials.

If the damage is already done, our SERVPRO technicians can help remove the mess from rotten food supplies and clean soiled surfaces. We also scrub and disinfect freezers to remove soiling and harmful materials since microbial development can lead to contamination.

Other useful processes include deodorization through fogging or the application of water-based deodorizers on the cleaned surfaces. Running air scrubbers also helps remove any aerosols or particulate matter from the air.

SERVPRO of Norwich and Windham County helps when expected, or unexpected flood damage affects your property. Call us at (860) 887-0447 to help resolve any issue, “Like it never even happened.”

How Should We Handle Flood Damage Restoration From Sump Pump Failure At My Norwich Home?

8/10/2021 (Permalink)

a man and woman sitting at a table with rain pouring down in a kitchen. SERVPRO of Norwich and Windham County is here ready when a storm hits your home.

SERVPRO Addresses Removal and Safety Issues during Basement Flooding Cleanup

Torrential rain or other extreme weather can flood the basement of your Norwich home, especially if the sump pump fails. Typical reasons for such pump failure include backup power interruption or debris such as silt entering the pump.

Although water accumulation leads to significant flood damage at your Norwich home, your response to the incident can worsen the outcome. One essential step that you should not bungle is the removal of the water. It is essential to expedite removal, but you must also pump out the water in stages. Otherwise, the walls, foundation, or floor might crack. SERVPRO handles such losses regularly, so we have the resources to complete the removal safely.

Storm flood damage restoration can involve many aspects, including:

  • Sewage cleanup
  • Ceiling repairs from water damages
  • Leaking roof from storms
  • Water damage repairs

SERVPRO takes various precautions starting with a gradual pump-out of the flooded basement. We start the process when water outside the structure recedes. We pump out a foot of water, mark the level and wait at least 12 hours to check whether the water rises beyond the level, signifying it is not the appropriate time for a pump-out. Once the water level stops rising, we pump out up to 3 feet of water at once, then wait 24 hours before proceeding.

After removing water and cleaning the basement, it is essential to dry the area thoroughly. Otherwise, mold can proliferate, causing long-term issues. Our SERVPRO technicians tear down porous materials such as carpets, sheetrock, or insulation to facilitate faster drying.

Other essential steps for drying include:

  • Improving air circulation 
  • Heating the area
  • Dehumidification 

SERVPRO of Norwich and Windham County can help you manage flood damage eliminating all issues. Call us at (860) 887-0447. We’re Faster To Any Size Disaster.

Generators 101 (Part Two)

12/28/2020 (Permalink)

Portable Generator Storm Damage? Call SERVPRO of Norwich and Windham County at 860-887-0447!

Part Two: What are the Pro's and Cons?  

Still not sure if your home would benefit from a generator?  Below are the pros and cons to consider before buying a generator


Maintaining essential equipment during a power outage, including medical equipment and communication devices

Keeping your home temperature comfortable, especially during the winter if you live in a lower temperature area

Keeping food refrigerated, potentially saving thousand of dollars in food loss


They need fuel

Portable generators are generally powered by gasoline, so you need to have a decent amount of gasoline in storage ready to use in the case of a power blackout.

But then you also need to consider that gasoline does not last forever. It goes bad (or stale) and needs to be changed over at regular intervals

They are noisy and give off fumes

Generators are not quiet, nor do they put out sweet smelling fresh air!

Keep this in mind when deciding where you might place your generator to power your house or essential equipment. Keep it away from open windows and away from sleeping areas.

There are some models of generator that are quieter than others, so if this is a factor for you be sure to do your research.

Generators Need Maintenance

For most people, generators are devices that are rarely used – which means for extended periods of time without being started up. It is recommended that you start your generator every 3 months and let it run for about 20 minutes.

Generators also require the same maintenance that any motor does, and it is recommended that this is done by a qualified professional.

Generators 101

12/19/2020 (Permalink)

Different sizes of generators Storm Damage? Call SERVPRO of Norwich and Windham County today at 860-887-0447!

Part One-  Do You Need One? 

Here in Connecticut, power outages can be a regular and unavoidable occurrence.   Storms from hurricanes to blizzards often have homeowner wondering if now is the time to invest in a generator for their home.   Generators can be an expensive investment for your home that some might consider a luxury, however to some households they can be a necessity. 

 Medical Equipment On Site

If you have life saving medical equipment on site that requires power to operate and it may be needed in an emergency, then it goes without saying that you need some sort of backup power.

Some of these medical devices may include:

  • Home dialysis machine
  • Suction devices
  • Breathing machines

It is possible that such equipment has battery backup, but how long does it last?

If your average power blackout last for longer than the batteries on your emergency medical devices (or they don’t have backup at all) then you probably need a backup power source.

Essential Equipment

It’s possible that you have other non-lifesaving equipment in your home that is almost as important to keep running.

One example that spring to mind is a sump pump. Many houses rely on these devices to ensure they aren’t flooded and moisture levels are kept to a minimum.

Emergency Communications

For some of people, being able to communicate with the outside world is essential. Not just to be able to check Facebook or Instagram, but to be able to contact emergency services in the event of an emergency.

If you rely on power to keep your communications up and running (charging phones, CB radios, internet) and you simply MUST have the ability to contact the outside world at all times then you might need to look into a generator.

Large Amounts Of Frozen/Refrigerated Food

Most food is not cheapo, and If you keep large amounts of frozen or refrigerated food (meats especially) then it might be worth investing in a generator.

According to A full freezer will keep food frozen at a safe temperature for around 48 hours during a power outage (assuming you don’t open the door). After this time you will need to defrost it and consume it or dispose of it.

Winterizing Your Home

11/30/2020 (Permalink)

Winter City Scene Photo by Jeffrey Blum via Upsplash

Old Man Winter is knocking on Connecticut’s door.  There are things both homeowners and renters should consider doing to prepare their home for the cold winter months.

  •  Check the gutter
    • This will help to prevent ice dams
  • Protect the Pipes
    • Insulate pipes that are in exterior walls and susceptible to freezing.  If a severe temperature drop is in the forecast, keep a stream of water running in a few faucets to guard against freezing and bursting 
  • Seal the Cracks
    • Caulk around holes and openings to help prevent cold air from getting in.  Install weather stripping and seals around windows, doors, and air conditioners 
  • Stop the Slips
    • Keep driveways and sidewalks clear of ice and snow and check hand rails and steps for any defects
  • Have the Heating Checked
    • Furnaces, boilers, and chimneys should be serviced at least once a year to clear up any buildup and keep them running efficiently.

What are Ice Dams?

11/25/2020 (Permalink)

House with icicles hanging off roof Photo by Gabor Szuts via Upsplash

An ice dam is a ridge of ice that forms at the edge of a roof and prevents melting snow from draining off the roof.  If left untreated, they can tear off your gutters, loosen shingles, and cause water to back up under those shingles and drain into your home. Water that cannot drain off properly works its way under your roof covering and flows into the attic.  When that happens, the results aren't pretty: peeling paint, warped floors, stained and sagging ceilings. Not to mention soggy insulation in the attic, which loses R-value and becomes a magnet for mold and mildew.

Getting rid of ice dams for good is simple: just keep the entire roof the same temperature as the eaves.  You accomplish this by increasing ventilation, adding insulation and sealing off air leaks. 

When is a Winter Storm Serious?

10/29/2020 (Permalink)

Snowflake Photo by Aaron Burden via Upsplash

The first snowflakes of the 2020 season are due to fly on October 30th in Connecticut.  While we agree it's too early, it's on the way nonetheless.  When is a storm something to worry about?  There are four types of winter storm warning that can be called.  

  • Winter Storm Outlook
    • Winter Storm conditions are possible in the next 2-5 days
  • Winter Weather Advisory
    • Winter weather conditions are expected to cause significant inconveniences and may be hazardous.  When caution is used, these situations should not be life threatening
  • Winter Storm Watch
    • Winter storm conditions are possible within the next 36 to 48 hours.  People in a watch area should review their winter storm plans and stay informed about weather conditions
  • Winter Storm Warning
    • Life-threatening, severe winter conditions have begun or will begin within 24 hours.  People in a warning area should take precautions immediately.

SERVPRO of Norwich-Windham County wants all of our friends, family and customers to stay safe this winter.  If a storm situation has caused damaged to your home, call us at 860-887-0447.  We are available 24/7 for all your storm, fire, wind and water restoration needs.  

Winter Storm Check-In 2020

10/29/2020 (Permalink)

Snowy Trees Photo by Kelly Sikkema via Upsplash

While 2020 has been a crazy year for everyone, we are about to add in winter weather here in Connecticut.  SERVPRO of Norwich-Windham wants to be sure all our customers, friends and families are ready.  Here are some friendly reminders for the upcoming storm season.  

  • Make sure you have a good shovel.  You may need to dig yourself out before help arrives. This will also be the day your snow blower stops working so be prepared!  
    • Use WD-40 on shovel to make shoveling easier
    • Also have rock salt on hand to keep walkways safe
  • Weather strip any drafty door or windows
  •  Clean and inspect your chimney
    • Have a good supply of wood
  • Check your flashlights and battery supply
  • Clean rain gutters
  • Check and refresh your emergency supply kit
  • Install good winter tires on your car and make sure the wipers work well

If a storm situation has caused damaged to your home, call us at 860-887-0447.  We are available 24/7 for all your storm, fire, wind and water restoration needs.  

Sump Pump 101

12/19/2019 (Permalink)

Photo of Sump Pump in a basement Sump pump failure? Call SERVPRO of Norwich and Windham County at (860) 887-0447.

We’ve had several calls about sump pump failures over the last month here at SERVPRO of Norwich and Winhdam County.   What  are they and what do they do?

Sump pumps are submersible pumps that aid in removing water from basement and crawl spaces.  Ground water surrounding your foundation is channeled into a drain system in your foundation, then into a sump pit.  When the water in the pit reaches a set point, a sump pump automatically turns on to pump out the water into a storm drain, dry well or detention pond.

Test Your Sump Pump

Make testing your sump pump a regular part of your home maintenance. Pour a bucket of water into the sump pit.  The pump should turn on immediately and the water should quickly start to drain and quickly shut itself off. 

Maintain Your Sump Pump

*Regularly remove any dirt, sand, gravel  or debris from your equipment

*Make sure to check that the incoming drainage line are free of debris and dirt

Sump pumps are the most effective and efficient way to drain water quickly from your home.  If you do have a sump pump failure, SERVPRO of Norwich and Windham County is here for you 24/7.  Just call us at (860)887-0447.  

Winter Storms are in Full Swing

12/11/2019 (Permalink)

Photo of SERVPRO Van with snow on it SERVPRO of Norwich and Windham County want you to be safe during any disaster. If your home or business has storm damage, call us 24/7 at 860-8

Winter 2019-2020 is already in full swing here in Norwich and Windham County with several snow storms already under our belt that have caused people to experience power outages.  Here are some friendly reminders to get you through the winter storms

Things to do before a power outage

  • Stock a central location with flashlights, batteries and candles
  • Make sure you have non-perishable food that is easily accessible
  • Have carbon monoxide detectors installed in your home with a battery back up

What to do in case of a power outage

  • If there is extreme cold or heat, make sure to find a safe place where it is a reasonable temperature
  • Know what temperatures your medications need to stay within
  • Keep fridge and freezer doors closed so food stays cold longer
  • Unplug electronics so when the power comes back, they do not short out

Things to do after a power outage

  • Find the temperature of perishable foods to ensure that they are safe to eat
  • Throw away food items that have perished
  • If your medication is perished, contact your doctor about what to do next
  • Replenish stocks of batteries, flashlights and candles

SERVPRO of Norwich and Windham County want you always to be safe during any disaster.  If your home or business has storm damage, call us 24/7 at 860-887-0447.  

Clean Out Your Gutters Before Winter Storms

11/26/2019 (Permalink)

Photo of a gutter on the outside of a home Flooded Basement because of clogged gutters? Call SERVPRO of Norwich and Windham County at (860) 887-0447

Cleaning your gutters is a pain! We know! But you have to do it!  If your gutters are filled with debris and leaves, water can't drain out properly causing them to overflow.  When this happens the water could cause water damage to walls, soffits, fascia, siding, basements and even your foundation.  During the winter if the trapped water freezes, melting snow has no where to go and can seep through your roof causing water damage.  Frozen water and debris can also be very heavy, which can cause gutters to sag and detach from your home.  

When it comes to your gutters:

  • Don't leave them until they are already clogged with fall leaves.  
  • Clean gutters at least twice a year, more if there a trees near by
  • Remember pine needles can also clog gutters, just not fall foliage

If you want to make sure your investment holds up keep a regular maintenance schedule.  Fall is the perfect time, get out there before it's too cold! 

Why Do Trees Topple in High Winds?

11/25/2019 (Permalink)

Photo of house with damage from fallen tree Was your home damaged by high winds? Call SERVPRO of Norwich and Windhm County at 860-887-0447

Over the past few months, we at SERVPRO of Norwich and Windham County have seen more damage to properties by falling trees than ever before.  What causes trees to go crashing down during storms?  The most common cause of trees falling over during high winds are soggy soil and a compromised root system.  When the soil is overly saturated the tree roots can loose their grip in the soil.  According to the Sacramento Tree Foundation poor planting techniques, infrastructure crowding and root damage affect root health and will negatively affect the strength of a tree over time.  Trees planted at the proper depth in an open area and in well-drained soil will have a much better chance to survive in high winds than trees that are planted in often wet soil or where roots are restricted or cut by roads, sidewalks, driveways and building foundations.  

Remember to Update Your Storm Kit

10/16/2019 (Permalink)

clouds and lightning over a beach Photo by Andras Kovas via Upsplash

Here in New England storms are so commonplace you may forget that preparedness is key.  We all know that we are supposed to have an emergency kit available, but do we all really have the things we need on hand?  Take a few minutes to check your kit to make sure your ready for an emergency situation.  A basic kit should include

  • Water, one gallon of water per person per day for at least three days for drinking and sanitation
  • Food, at least a three day supply of non-perishable food
  • Battery powered radio and extra batteries
  • Flashlight with extra batteries
  • First Aid Kit
  • Whistle to signal for help
  • Dust mask, to help filter contaminated air and plastic sheeting and duct tape to shelter-in-place
  • Moist towelettes, garbage bags and plastic ties for personal sanitation 
  • Wrench or pliers to turn off utilities
  • Emergency Cash
  • Important family documents, such as copies of insurance policies, identification and back account records
  • Matches in a waterproof container
  • Can opener for food
  • Local maps
  • Prescription medications and glasses

You can go the extra mile with your kit by also including:

  • Sleeping bag or warm blanket for each person
  • Complete change of clothing for each person
  • Books, games, puzzles or other activities for children

SERVPRO of Norwich and Windham County is always here for you in case of an emergency.  Call us at (860)887-0447

When Trees Fall

10/14/2019 (Permalink)

Here in Connecticut we've already seen some bad damage from fall storms, and winter is coming.  No matter the season, any storm can cause trees to go down onto electrical lines, block roads or even fall on your car or home.  If this happens please remember:

Safety First

Evacuate your home and get to a safe location, then call 911.  If you are unable to evacuate your home or if your in doubt about electrical or structural stability, call 911 immediately for help.  

Protect Your Home

Parts of your roof and interior may be exposed when a tree falls.  After everyone is safe take the necessary steps to prevent further rain, wind, temperature or theft damage to your home.  Secure your valuables, cover anything that could be damaged with tarps, lock your doors and make sure to stay away from the area until it is safe from falling debris, electrical hazards or unstable flooring.  

Call Your Insurance Company

Notify your insurance company of the situation so you can begin restoring the damage as soon as possible and using the proper procedure in accordance with your specific policy.  

SERVPRO of Norwich and Windham County Is Here to Help! 

We offer full service for any water damage to the home.  Once your safe call us at (860-887-0447 and we will be on site to help.  

SERVPRO of Norwich & Windham County Helps Victims of Hurricane Michael

10/29/2018 (Permalink)

On October 10, 2018 Hurricane Michael made landfall as a high-end Category 4 hurricane in Mexico Beach, Florida.

Hurricane Michael was the third-most intense Atlantic hurricane to make landfall in the contiguous United Sates. This hurricane was the strongest storm in terms of maximum sustained wind speed in the United States since Hurricane Andrew in 1992. Additionally, Hurricane Michael was the strongest storm on record in the Florida Panhandle and in terms of wind speed, is the fourth-strongest landfalling hurricane.

Hurricane Michael was a massive storm causing catastrophic damage to life and property. 

SERVPRO of Norwich and Windham County wanted to help the people impacted by the storm and is proud to be in the Panama City, Florida area to help the residents in the restoration process. We have several storm crews that have traveled and are working diligently to help the hurricane victims rebuild and make it “Like it never even happened®”.

How can you help?
There is much need in the areas affected by the storm, you can help in your own local community by donating to local food, clothing and supplies to drop off points.

The victims of this massive hurricane will be in our thoughts and prayers for a swift recovery.

When Trees Fall

10/26/2018 (Permalink)

No matter the season, any storm can stir up strong winds powerful enough to topple down electrical lines, block roads or even fall on your car or home.

Safety First

Evacuate your home and get you and your family to a safe location and call 911. If you are unable to evacuate your or in doubt of electrical or structural stability, call 911 immediately for help.

Be cautious of any downed wires and debris while evacuating your home that the tree may have also taken during its fall.

Call Your Insurance Company

Notify your insurance company of the situation so you can begin restoring the damage as soon as possible and using the proper procedure in accordance with your specific policy.

Protect Your Home

Parts of your roof and interior may be exposed when a tree falls. After everyone is safe take the necessary steps to prevent further rain, wind, temperature and theft damage. Secure your valuables, cover anything that could be damaged with tarps or other weather-resistant materials, lock your doors and make sure to stay away from the area until it is safe from falling debris, electrical hazards or unstable flooring.

Tree Removal and Damage Restoration

Call a professional and insured tree removal company to clean up the damage and for tree removal and disposal.

Begin the process of repairing your home and the damage. SERVPRO of Norwich and Windham County offers full service for any water damage to the home and can manage the home restoration as well, making the fallen tree, "Like it never even happened®".

Hurricane Season is here in Eastern Connecticut!

9/5/2017 (Permalink)

Hurricane season is here and we here at SERVPRO of Norwich and Windham County want to make sure that you are ready if a hurricane's course heads towards eastern Connecticut. We have be hit hard in the past and have some tips and information to help you stay safe before and after a storm.

Whether it’s a hurricane or tropical storm, the effects can be catastrophic.

What’s the difference between hurricanes and tropical storms?

A tropical storm has sustained winds of 39-73 mph, a hurricane has sustained winds over 73 mph. In addition to wind damage, flooding and water damage, whether a hurricane or tropical storm can cause significant damage to people and property.

Before a storm approaches here are some tips to keep in mind:

  • Have an evacuation plan in place and evacuate if necessary
  • Put up plywood to board up windows or use hurricane shutters
  • Bring in any outdoor items that may be damaged or picked up from the wind
  • Have a tub of water full
  • Get a full tank of gas in your vehicle
  • Have your phone fully charged and have a portable charger
  • Have extra cash on hand
  • Have your important documents such as passports, birth certificates, insurance policy information, social security cards, etc. in a waterproof container and easy place to grab in a hurry

Some additional supplies to have on hand include:

  • Bottled water
  • Fire extinguisher
  • Flashlights
  • Week supply of vitamins and/or medications
  • Pet supplies
  • Wet wipes
  • Duct tape
  • Tarp
  • Multipurpose tool
  • Rain gear

After a storm hits:

  • Listen to the new and radio for updates
  • Stay off of the roads and drive only if necessary
  • Stay away from water where live wires or electricity could be present
  • Do not drink water that may be contaminated
  • Inspect your home for any damage, take pictures for insurance purposes
  • Do not use candles if you lose electricity, use flashlights
  • Check your fridge for spoiled food

Stay safe this hurricane season and if you experience any damage please contact us at SERVPRO and Norwich and Windham County, where we are ‘Faster to any size disaster’.

We are here for you and any restoration needs and can help with cleanup, restoration and work with your insurance.