How Should We Handle Flood Damage Restoration From Sump Pump Failure At My Norwich Home?

8/10/2021 (Permalink)

SERVPRO of Norwich and Windham County is here ready when a storm hits your home.

SERVPRO Addresses Removal and Safety Issues during Basement Flooding Cleanup

Torrential rain or other extreme weather can flood the basement of your Norwich home, especially if the sump pump fails. Typical reasons for such pump failure include backup power interruption or debris such as silt entering the pump.

Although water accumulation leads to significant flood damage at your Norwich home, your response to the incident can worsen the outcome. One essential step that you should not bungle is the removal of the water. It is essential to expedite removal, but you must also pump out the water in stages. Otherwise, the walls, foundation, or floor might crack. SERVPRO handles such losses regularly, so we have the resources to complete the removal safely.

Storm flood damage restoration can involve many aspects, including:

• Sewage cleanup
• Ceiling repairs from water damages
• Leaking roof from storms
• Water damage repairs

SERVPRO takes various precautions starting with a gradual pump-out of the flooded basement. We start the process when water outside the structure recedes. We pump out a foot of water, mark the level and wait at least 12 hours to check whether the water rises beyond the level, signifying it is not the appropriate time for a pump-out. Once the water level stops rising, we pump out up to 3 feet of water at once, then wait 24 hours before proceeding.

After removing water and cleaning the basement, it is essential to dry the area thoroughly. Otherwise, mold can proliferate, causing long-term issues. Our SERVPRO technicians tear down porous materials such as carpets, sheetrock, or insulation to facilitate faster drying.

Other essential steps for drying include:

• Improving air circulation 
• Heating the area
• Dehumidification 

SERVPRO of Norwich and Windham County can help you manage flood damage eliminating all issues. Call us at (860) 887-0447. We’re Faster To Any Size Disaster.