Recent Why SERVPRO Posts

Why DIY Mold Remediation Might Be Inadequate in Norwich Homes

4/25/2023 (Permalink)

Mold on floor and wall Let SERVPRO fix it, Don’t stress it.

Proven, Efficient Professional Mold Remediation

Norwich residences can experience mold in many forms across several rooms of the structure. Addressing these concerns involves more than scrubbing affected surfaces with chlorine-based cleaners in most cases. 

Fully Removing Mold Damage 

Starting mold remediation in Norwich homes can be challenging when you are limited to surface cleaning strategies. DIY cleaning does not sufficiently address the extent of mold likely to exist when you see spotting in areas like the bathroom and kitchen. Possible locations for mold growth that might be challenging to track include:

  • Structural cavities
  • Attics and crawl spaces
  • Ceiling systems 
  • Flooring

Professional remediation services can fully assess the presence of mold and where removal should occur. We have sensors that can track moisture and damp pockets in the structural cavities of your house to find where mold is likely growing out of sight. With an understanding of the perimeter of mold damage, we can fully address growth in crucial areas that DIY remediators overlook.

Eliminating the Moisture Threats 

There is little sense in resolving the surface mold threats you can see without addressing the conditions supplying the danger. We have a general contractor license to complete needed repairs and sealing services to keep moisture from the impacted area and mold from returning. 

Addressing the Lingering Musty Smells 

Professional remediation services also have an answer for the musty smells that accompany the development of mold colonies in your home. The more widespread these organisms become, the more intense and widespread these malodors become. We utilize several deodorization practices, such as fogging and HEPA air filtration, to resolve these concerns. 

Mold can be an underappreciated and destructive force on your property. While cleaning up mold on your own might seem simple, only professional services ensure the problem is resolved entirely. Call SERVPRO of Norwich and Windham County at (860) 887-0447.

Handling Mold Damage Safely and Effectively in Norwich

4/6/2023 (Permalink)

mold damage under a window on a white wall Don't let mold damage go unchecked in your Norwich home. Call SERVPRO for help to avoid further damage.

SERVPRO’s Proven Mold Damage Restoration Helps Norwich Property Owners

Did you know that mold is a common cause of property damage, both commercial and residential? How any Norwich property owner addresses mold remediation is vital, so using skilled technicians is the best route. Often, someone will attempt using DIY mold clean-up only to find they make matters worse. Hiring a team like our IICRC-certified professionals at SERVPRO gets you the detailed cleaning and results you need to bring your property back to pre-mold condition. Once we complete our remediation and thorough cleaning, your interior will receive the Certified: SERVPRO Cleaned seal of approval!

How are the moisture levels within your home or business? Many people may not realize that elevated moisture and relative humidity (RH) creates a perfect climate for mold damage in Norwich. As long as your interior harbors humid spaces, the correct temperatures, and organic materials for mold to feed on, you could be in for colonization that brings material damage and foul, musty odors. 

SERVPRO Offers the Mold Remediation You Need

We have 24-hour availability and scalability to help residential and commercial clients. With our efficient mitigation tools and extensive IICRC training, we know how to get in quickly to pinpoint the cause of mold growth. Once we determine the reason, we address it to help keep the mold from coming back after restoration wraps up. It is all about making it “Like it never even happened.”

Why Call SERVPRO to Handle Mold Cleanup?

One of the key factors to handling mold within any home or business, mainly when located in ceiling cavities or behind walls, is having all the right tools and processes. When you call SERVPRO to handle your mold issue, you can expect the following:

  • Remove dry spore clusters and unsalvageable materials for safe local disposal.
  • Implementation of doorway, window, and duct sealing with the help of poly sheeting and negative air pressure to keep tiny mold spores from spreading into unaffected rooms of your building.
  • HEPA filtration air scrubbers help remove airborne particulates and reduce internal air pressure, making it difficult for spores to migrate into other areas.
  • Relative humidity and moisture control using water removal services and drying with the help of dehumidifiers and air movers after extraction.

Personal Protection Equipment Makes All the Difference

SERVPRO technicians arrive ready for all mold remediation projects, including the right PPE to keep us protected each step of the way. Our PPE includes:

  • Coveralls
  • Respirators
  • Boots
  • Gloves
  • Goggles
  • Foot coverings to limit cross-contamination

Odor Control is Paramount in Any Mold-Related Projects

SERVPRO technicians have access to countless products and equipment at our warehouse that help us handle all restorations. For example, our Odor Control Technicians (OCT) have access to a whole arsenal of tools and products to eliminate rather than mask foul, musty odors associated with black mold growth and mildew. 

We perform odor control in each area after mold spores are cleanup up to bring your home or business back to pre-contamination levels. We do this with the help of:

  • Odor counteractant granules, pellets, or beads that work to pull out and absorb malodors while leaving a pleasant scent behind.
  • Ultra-low volume (ULV) foggers use solvent and water-based solutions to handle mold smells at the particle level.

Let Us Handle Mold Restoration with Controlled Demolition

Once we determine which materials are no longer salvageable, our team uses controlled demolition to remove and replace them with all-new materials. This deconstruction may include new drywall, trim, carpeting, ceiling tiles, flooring, subfloor, etc. 

Ensure professionals for trusted results handle your mold damage project. Contact us at SERVPRO of Norwich and Windham County by calling (860) 887-0447, and we can dispatch a crew as soon as possible.

If You Need Expert Mold Remediation in Norwich, SERVPRO Can Help

11/21/2022 (Permalink)

iicrc badge The IICRC badge ensures SERVPRO's mold remediation technicians can rescue your Norwich home following a mold infestation.

Our Norwich Mold Remediation Crews Know What to Do

When your Norwich home suffers the damaging effects of mold, you want a remediator that understands and follows time-tested, industry-accepted procedures. Finding such cleanup and restoration professionals can sometimes be difficult, but it could save you substantial headaches in the long run. Fortunately, SERVPRO is a local firm that can do your job right.

SERVPRO’s Norwich mold remediation teams know just about all there is to know about mold, and they meticulously adhere to both the Environmental Protection Agency’s (EPA’s) guidelines and the Institute of Inspection, Cleaning and Restoration Certification’s (IICRC’s) standard. While completing, among other tasks, mold removal, and black mold damage repairs, our mold specialists comply with the following EPA mold remediation rules:

  • Mold-impacted contents and materials that cannot be cleaned must be professionally disposed of
  • Mold-covered structural elements and furnishings need to be thoroughly cleaned and dried promptly
  • Moist surfaces and materials that have not yet developed mold have to be dried within forty-eight hours

SERVPRO’s cleanup and restoration technicians also adhere to these five principles from the IICRC’s S520 Mold Remediation Standard:

  • Remediators are to remain mindful of the health and safety of everyone in affected residences, work to prevent anyone from being exposed to hazardous mold, and limit the spread of mold to unaffected areas
  • Interior conditions must be documented, and the restoration process should be closely monitored
  • Mold is to be controlled at its source and prevented from spreading and becoming a bigger problem
  • Mold contamination that is beyond normal levels should be removed via physical disposal of affected materials, HEPA-filtered vacuums, or damp wiping with detergents
  • Moisture sources fueling mold growth must be eliminated

So, with this in mind, know that your helpful friends at SERVPRO of Norwich and Windham County can successfully complete your mold remediation job. Call us anytime at (860) 887-0447 for assistance.

Mold Remediation Approaches for Norwich Homes Explained

6/27/2022 (Permalink)

mold on wall Mold remediation is no DIY project. SERVPRO trained technicians have the experience and equipment for every size disaster.

Homeowners Should Understand Mold Remediation

Remediating and removing active mold threats in a household is not as straightforward as many believe. There are layers of recovery, each determined by the phase of mold exposure and colonization your property is currently experiencing:

  • Phase One – The mold has begun to impact the surface
  • Phase Two – The infestation extends just beyond the surface
  • Phase Three – Intruding organisms severely damage materials

Surface Cleaning with Sporicidal Products

Our first look at damage and mold remediation in Norwich homes involves the products we can apply to impacted surfaces to make a difference. Before severe exposure occurs, sporicidal agents can eliminate microbial spores and mold organisms threatening the structure without requiring more invasive measures.

Abrasive Cleaning Through Blasting or Sanding

More abrasive cleaning is often needed when surface treatment solutions are deemed inefficient. When putting media like dry ice or baking soda under pressurized air, we can eradicate colonies on the surface of hosting materials. These units are particularly effective with irregular surfaces like the joists of flooring from the basement to the main level of the house.

When In Doubt, Take It Out

While we attempt other remediation practices first, there are some situations where controlled demolition is the only suitable solution that can help. We have experienced professionals with a general contractor license to complete this work alongside other remediation actions. Our objective is to complete tear-out and the necessary build-back services as promptly as possible to limit the total restoration and recovery time for house occupants.

Understanding the actions of remediation professionals when working in your home can put you at ease with this process. It is easy to become overwhelmed with the disarray of the situation and how invasive certain mold removal practices can appear. SERVPRO of Norwich and Windham County is a trusted name to help when you discover mold in your home. Call us now at (860) 887-0447.

Saving Time and Money with Water Restoration for Norwich Homes

4/18/2022 (Permalink)

SERVPRO water damage equipment Water damage restoration for your property is a job for SERVPRO. We use the latest technology and equipment for every service.

Professional Water Restoration Benefits Damaged Norwich Properties

It might be easy to consider the possibilities of DIY cleanup and restoration following certain water damage incidents, but this is rarely wise. Because of how rapidly water can absorb into porous materials, homeowners rarely know when water damage exists beyond the surface level and therefore do not address these concerns as they should.

Fast and Reliable Responses

A determining factor for professional water restoration in Norwich homes and businesses is the pace of our response to emergencies. We’re Faster To Any Size Disaster – a statement that we have embodied with consistent availability and quick mobilization.

Leading Equipment for Mitigation

Not only does our team feature experienced professionals capable of managing the rapidly changing dynamics and conditions of a restoration project, but we also invest in the leading equipment to complete these jobs. Through each phase of restoration and mitigation, we provide efficient results using drying and cleaning products like:

  • Extractors
  • Air Movers
  • Drying Mats
  • Disinfection Cleaning Products
  • Heaters

Moisture Tracking Technology

Another benefit of the experienced SERVPRO professionals on our roster is the technologies we can bring to monitor and evaluate restoration progress. Thermal imagery, hygrometers, and moisture meters help track the presence and movement of moisture around the damaged area and through the structure, ensuring the appropriate placement of drying tools.

Repairs and Build Back

Professional water restoration from our SERVPRO professionals also features build-back services and needed repairs. Because we have a contractor license, we can complete controlled demolition and the placement of discarded materials to make it “Like it never even happened.”

There are many advantages to quickly reacting to water damage events by contacting experienced restoration professionals to help. Our fast response and experience ensure that mitigative strategies get underway immediately. Our SERVPRO of Norwich and Windham County team is ready to help when disasters strike at (860) 887-0447.

Variables That Impact Mold Remediation for Norwich Homes

4/18/2022 (Permalink)

SERVPRO what to know about mold sign Mold remediation is no DIY project. Call the services of SERVPRO for fast and immediate work for your home.

Certain Conditions Influence Chosen Mold Remediation Tactics in Norwich Residences

Selecting the right mold removal strategy is not a one-size-fits-all solution. We must consider many variables and factors, which can allow us to select among popular remediation strategies such as:

  • Surface cleaning
  • Abrasive blasting
  • Sanding
  • Controlled demolition

The Severity of the Infestation

Depending on the severity of the microbial damage, mold remediation in Norwich homes will change accordingly. We must evaluate how damaged many of the hosting elements have already become and protect nearby surfaces from suffering the same fate. Often, mold remediation is a combination of approaches based on varying levels of damage.

Placement of the Mold Damage

Where mold can be found throughout the house is also another indication of the removal strategy that might help. Specific aggressive cleaning methods, including pressurized water, are not ideal for confined spaces or areas that might be difficult to dry rapidly. Instead, pressurized air for media blasting or sanding might be used.

Type of Hosting Material

The type of material affected must also play a part in choosing the right remediation strategy to help. Drywall, for example, has a little that can be done to preserve and protect it once mold sets into this porous material. The solution, in this case, would be controlled demolition.

Is It Worth Preserving?

When determining the salvageability of specific building materials and contents, an important question is whether the element is worth saving. There are several instances where replacing specific hosting building materials is more cost-efficient than attempting to remove the mold present and restore the damage done to the substrate.

Despite the urgency of active colonization, it is critical to carefully evaluate the situation and choose the most efficient removal option to limit the continued spread of these organisms in the house. Our SERVPRO of Norwich and Windham County team can help with nearly all aspects of mold remediation when you call (860) 887-0447.

Solutions To Overcome Challenging Aspects of Fire Restoration in Norwich

1/24/2022 (Permalink)

PPE hard hat, respirator, boots, plus SERVPRO techs don PPE personal protective equipment during fire damage cleanup and restoration services in Norwich properties

SERVPRO Capitalizes on Resource Availability to Resolve Norwich Fire Damage Incidents Faster

Since fire causes immediate and continued financial loss, resolving an incident in good time helps. Some factors that extend fire loss include secondary damages or extra costs such as seeking alternative accommodation or keeping items at a storage facility. Your plans for the timely restoration of your Norwich home can hit a snag when unforeseen challenges hinder the restoration process.

The solutions that overcome fire restoration challenges in Norwich homes can range from better preparation to using sophisticated equipment. SERVPRO can capitalize on both aspects since we have extensive experience in the sector, which enhances your convenience levels and, in some cases, even saves you money.

Some simple solutions that neutralize the challenges posed by fire damage include having:

  • The right PPE
  • Resources to secure the structure
  • Resources to tackle non-fire damage

The biggest impediment to fire restoration is limited access to the structure since it is impossible to clean, remove damaged materials, or manage odors without physically accessing the building. After a fire, hazards like falling objects, sharp items, and slick floors are common, hindering access to some areas or forcing people to work very slowly as they try to avoid injury. Such risks do not hamper our SERVPRO technicians since we have a wide variety of PPE.

Useful PPE items in a fire-damaged structure include:

  • Heavy-duty gloves and rubber boots that protect against sharp items
  • Bodysuits to limit contact with harmful residues of chemicals
  • Respirators to protect inhalation of gases or fine residues

Apart from protecting the people, the structure might also require protection. When well-protected, you can be sure that tasks such as cleaning or removing deteriorated materials happen only once, saving time. Protecting the structure means sealing any openings, especially if the roof caved in or windows shattered during the fire to avoid rainwater or other weather elements. Protecting the building also limits the amount of non-fire damages you must address. Our SERVPRO technicians install roof tarps and board-up wall openings with plywood.

SERVPRO of Norwich and Windham County looks for the simplest solutions to any issue hampering fire restoration at your property. Call us at (860) 887-0447. We’re Faster To Any Size Disaster.

What Are Signs of Mold Damage in Willimantic Homes?

1/7/2022 (Permalink)

black mold on wall by ceiling Call SERVPRO if you discover Black Mold growing in your Norwich home. Our AMRT techs provide safe and efficient mold remediation

SERVPRO Techs Handle Mold Remediation in Willimantic Properties

The need for mold remediation in Willimantic properties often will not announce itself. Mold colonies prefer to stay behind the scenes to grow and spread. Fortunately, some small signs can reveal the presence of this pesky problem.

SERVPRO technicians perform professional mold damage cleanup in Willimantic properties regularly. The presence of mold always is a symptom of an issue within the structure. Frequently seen problems that can create a friendly environment for colony growth include:

  • Poor circulation in an attic or crawlspace retaining moist air
  • Malfunctioning exhaust fans failing to dispel humid air
  • Slow leak behind an appliance or wall

Signs of a Mold Problem

While it quietly continues to spread, the mold will also show that it is active within the structure. Some of the most common signs are stains on drywall. The air coming out of the ductwork can have a musty odor when mold is present. SERVPRO technicians can include a deep clean of the vents and ducts within the property as part of the remediation if necessary.

The grout on the tile in a bathroom can also give away the presence of mold. If the grout is dark and continues to darken, there could be an ongoing mold issue that requires addressing. SERVPRO technicians can use their equipment to detect any collections of moisture behind the walls to determine if it is likely to have colony growth.

Peeling Wallpaper and Tiles

Adhesion is lost when mold grows behind wallpaper or under tiles, and the material pulls away from the wall. This is one of the simplest ways mold reveals itself with visual confirmation

SERVPRO of Norwich and Windham County at (860) 887-0447 support the local Willimantic community with professional mold damage remediation.

What Five Principles Does SERVPRO Follow in Norwich Properties for Mold Remediation?

12/14/2021 (Permalink)

mold written on wall, two females scrubbing it off SERVPRO says DIY mold remediation in your Norwich home is not the remedy, better left to our AMRT technicians, "Like it never even happened."

SERVPRO Techs Have Extensive Training and Advanced Equipment to Handle Mold Damage in Norwich

Norwich properties can have a mold damage issue due to multiple reasons. If the conditions are favorable for sustaining mold growth, only Mold damage can occur in any Norwich structure when the conditions are good. Once established, the infestation can continue to spread until it gets properly mitigated.

SERVPRO technicians handling mold remediation in Norwich homes treat each job as unique and apply five core principles. This method ensures that each job has the best outcome by using the professional applications utilized by the techs. The five policies are:

  • Ensuring safety and healthy choices are a priority
  • Photo and written documentation of the damage
  • Use of containment to inhibit the spread of airborne spores
  • Proactive methods to halt the potential for cross-contamination
  • Addressing the core cause of the elevated moisture sustaining the mold colonies

The use of containment is a critical part of any mold remediation job. Simply opening a door can create a reaction known as aerosolization, which can force mold spores into the interior. Airborne mold spores can float harmlessly both inside and outside of a home. However, when they encounter favorable temperatures and humidity levels, they can germinate and spread rapidly.

Another frequently used form of containment is negative air chambers. This setup captures and ports airborne mold spores and removes debris off-site away from the work area, to the exterior. Typically, containment walls of polypropylene sheets are erected with tension poles or taped to block access points like doors and windows.

The covering of the vents is critical as the HVAC system can become contaminated with spores and require cleaning. SERVPRO techs check the drain pans, filters, and piping. The airborne spores that enter the ductwork can wind up within the unit. When the techs clean the ductwork, they can also address the HVAC itself.

SERVPRO of Norwich and Windham County at (860) 887-0447 has a team of trained and certified technicians ready to handle any size mold remediation needed in Norwich residential properties, including ductwork and HVAC.

When Are Services From Mold Removal Companies in Norwich Crucial?

9/27/2021 (Permalink)

Mold on wall Don't let mold go unchecked in your home. Call SERVPRO for help to avoid further damage.

SERVPRO Helps Address Any Underlying Issues Causing Mold in Homes

When you notice mold in your Norwich home, you might decide to handle it independently or involve a professional remediation team. In most cases, the decision is based on the spread patterns of the infestation. However, other scenarios can call for professional assistance.

Moisture intrusion is the main issue that sparks mold growth. Sometimes the decision to let mold removal companies handle your Norwich home’s remediation depends on how the moisture breaches your property. Finding a permanent solution to moisture intrusion can eliminate the recurrence of mold infestations. SERVPRO helps because our technicians have extensive experience handling fungus and bacteria, among other microbial issues. We also have a variety of gear for probing and removing moisture.

Some of the Sources of Moisture Driving Infestations Might Include:

  • The spray from yard sprinklers
  • Overflow from sinks of appliances
  • Leaky roofs
  • Clothes dryers exhausting indoors

With professional assistance, it is easy to establish whether physical repairs are necessary to address the moisture issue and carry out such repairs expeditiously. Such repairs may involve removing wall panels, ceiling tiles, or floor materials to reach concealed materials such as damaged plumbing lines supplying the moisture or wet insulation, which might act as storage, thus aggravating the mold development.

Our SERVPRO technicians help remove the necessary materials professionally, minimizing unnecessary damages. We also take steps to forestall further mold growth, such as applying chemical agents such as antimicrobials on wet surfaces.

SERVPRO of Norwich and Windham County is one of the renowned mold removal companies that offer satisfactory services. Call us at (860) 887-0447. We’re Faster To Any Size Disaster.

What Procedures Guarantee Complete Mold Odor Removal From Willimantic Homes?

8/2/2021 (Permalink)

Mold on a white wall Let SERVPRO of Norwich and Windham County take over your mold damage today.

SERVPRO Uses Approaches That Eliminate All Odors during Black Mold Damage Repairs

Mold can make your Willimantic home uncomfortable, especially if growth keeps recurring. Apart from the unsightly patches it leaves on surfaces, the musty smell emitted by the mycotoxins is unpleasant.

When managing odors during mold removal from your Willimantic home, it is essential to ensure you do not replace one unpleasant odor with another. Such outcomes are common when using cleaning agents or strong deodorizers. SERVPRO has extensive experience restoring moldy properties, so we are equipped with the right resources for every issue that arises.

Removing mold odors takes various processes, including:

  • Mold inspection
  • Black mold damage repairs
  • Mold removal

An inspection helps establish all the areas in the house affected by the mold. Unlike other damages, mold can develop in a continuous manner or patches. Pinpointing all affected patches is the only way to remove all traces of odor. 

Carrying out other mold damage repairs, such as removing deteriorated materials and cleaning mold debris from surfaces, is essential before thinking of odor removal. Our SERVPRO technicians easily tackle the issue using common approaches or specialized cleaning processes such as soda blasting surfaces to remove mold colonies.

Deodorization to remove mold odors can be achieved through means like:

  • Using activated oxygen
  • Air scrubbing
  • Fogging with deodorizers

Deodorizing using activated oxygen offers convenience because it does introduce new substances or moisture in the affected areas. Our SERVPRO technicians use hydroxyl or Ozone generators for this purpose. Air scrubbers, on the other hand, help remove any particulate matter suspended in the air.

SERVPRO of Norwich and Windham County helps combat all issues during mold removal. Call us at (860) 887-0447. We’re Faster To Any Size Disaster.

What Type of Water Damage Situations in Norwich Does SERVPRO Handle?

7/16/2021 (Permalink)

overflowing dishwasher Water damage may come from many different reasons. SERVPRO techs are ready 24/7 365 days a year for any size disaster.

No Water Damage Catastrophe in Norwich is Too Big for Our Technicians

Residential homes can experience many types of water damage. The source of the water intrusion and the extent of the problem determines the equipment and technique used in the water restoration process. 

Leading Causes of Water Intrusion in Homes

Water intrusions of any size can cause water damage to Norwich homes. If left untreated, it can lead to secondary damage such as mold. Our IICRC techs work hard to provide water damage remediation when something happens. Typical water removal situations in Norwich include:

  • Overflow from Water Fixtures – This could be from a pipe or faucet. Fixtures that do not release huge amounts of water. 
  • Basement Flooding – Seepage and broken pipes can lead to basement flooding. 
  • Single Room Flooding – Many variables come into play with water damage cleanup, including room size and water depth.
  • Home Flooding – This is typically the result of a catastrophe like flooding due to a storm.

Powerful Tools for Powerful Water Remediation

SERVPRO techs handle each of these circumstances with specific water removal techniques. One thing they all have in common is the need for immediate mitigation. Water-related services we provide include:

  • Emergency services and water damage mitigation
  • Basement flooding cleanup
  • Water removal services
  • Ceiling repairs from water damages
  • Flood restoration

If you have experienced any kind of water intrusion, don’t risk hidden or secondary damage. Contact SERVPRO of Norwich and Windham County at (860) 887-0447 for more information.

Common Homeowner's Insurance Mistakes

1/29/2021 (Permalink)

House with ivy covered chimney Photo by David Veksler via Upsplash

Your home is likely the biggest investment you will make.  Is it properly insured?  Making insurance mistakes can be costly.  Your claim could be denied, which can be a surprise if you think your covered and you’re not. 

Underinsuring your home

It is a common thought to purchase the least amount of coverage in order to save money.  Don’t just buy enough insure to cover your mortgage, buy enough to completely rebuild your home if necessary

 Overestimating the amount of insurance coverage you have

Insurance policies are complex documents, that we often don’t always read all the way through, resulting in not really knowing what is or isn’t covered.  Ask your agent to summarize your policy for you and don’t be afraid to ask questions.

 Sticking with the basics

Generally speaking, most policies protect from tornadoes, lightning, fire and hail.  Typically, they won’t cover floods, earthquakes or hurricanes, sewage back-ups or mold.  Depending where you live, you may need to add on coverage

 Setting your deductible too high or too low

While we are trying to save money, setting your deductible too high or too low usually backfires.  With too low of a deductible, we pay more when something goes wrong.  Too high and end up with larger premium payments.  Experts suggest deductibles at $500 or $1000

Are you dealing with a water, wind, fire or mold issue in your home?  Call SERVPRO of Norwich and Windham County at 860-887-0447.  Our trained technicians will make it "Like it never even happened."

Mold or Mildew?

1/28/2021 (Permalink)

Window still showing signs of Mildew Mold? Mildew? Call SERVPRO of Norwich and Windham County today at 860-887-0447

Mold and mildew are very similar microscopic organisms that thrive on organic matter in moist, warm, dark environments.  While they both can carry a strong, musty odor, there are some visible differences that will help you identify which you are seeing in your home. 


Mildew is often found on damp surfaces, like basement or bathroom walls, but can also be found growing on plants, soil, or any surface that offers moisture, darkness and heat.  Mildew commonly presents itself with smaller, smooth surface growth that is white or gray in color.  Mildew is often easily treatable with store bought cleaners


Mold is most commonly found on food.  It presents as black, blue, red or green with multi-cellular filaments which appear to have texture.  Mold spores spread through the air and will attach and grow on any organic surface in a moist area, such as damp clothing, floors and furniture.  When mold is visible, it is a sign of a much larger infestation.  Mold requires professional treatment in order to protect your home and health. 

Do you need help with mold issues in your home?  Call SERVPRO of Norwich and Windham County at 860-887-0447 to schedule an estimate with one of our trained experts. 

Merry Christmas!

12/24/2020 (Permalink)

Santa in SERVPRO van Santa making a special delivery!

To all our customers, colleagues, friends and crew:

 It’s been quite a year!  We’ve all come to appreciate some of the smaller things in life, like spending time with our families and friends, haircuts and quick runs to the grocery store.  We have found heroes in our medical workers, front line employees and teachers.  We’ve found new hobbies, adopted pets and learned to enjoy the outdoors.  As this unprecedented year comes to an end, we’d like to thank all our customers for entrusting their homes and businesses to our care, our crews for all their hard work, dedication and sacrifice and to our associates and vendors for their support and friendship throughout this year. 

SERVPRO of Norwich and Windham County is looking forward to 2021, in which we will be celebrating our 20th year of business!  

SERVPRO of Norwich and Windham County wins Best of Eastern Connecticut 2020!

11/25/2020 (Permalink)

Male employee John O'Sullivan III with award John O'Sullivan III with our "Best of Eastern Connecticut" Award

SERVPRO of Norwich and Windham County would like to thank everyone who nominated and then voted for our company for the Norwich Bulletin’s 2020 Best Of Eastern Connecticut for “Best Cleaning Company.”   A huge thanks to our hard-working crew for all they do and for making it “Like it never even happened.”  We take great pride in the work that we do, and appreciate that our customers do too!  We are truly grateful and will continue to serve our local area in the most professional, honest and caring way!  We are honored to be recognized for our commitment to our customers and community.  

SERVPRO of Norwich and Windham County is here 24/7 for all your residential and commercial restoration needs including water, fire, smoke, wind, biohazard and general cleaning.   Call us today at 860-887-0447

Taking the Checkered Flag!!

10/27/2020 (Permalink)

John O'Sullivan III in Victory Lane John O'Sullivan III in Victory Lane

A huge shout out to SERVPRO of Norwich-Windham County team member John O’Sullivan III for his first-place win driving his SK Modified Lite at Stafford Speedway on Sunday, October 11th.  This is following another first-place win at the New London-Waterford Speedbowl on September 26th

John would like to thank SERVPRO of Norwich-Windham County for their sponsorship and thank you to all the people who help out on his racing teams.  John can also be found driving in the Legend car division throughout New England as well, in which he also had a successful 2020 season

Johnny O will be back for next season, in both his SK Modified Lite and Legend car in the three Connecticut race tracks, Stafford Speedway, New London-Waterford Speedbowl and Thompson Speedway.  If you are ever in the area, come down to cheer on Johnny O in the #51!  

Bozrah Golf Tournament

10/27/2020 (Permalink)

Tyler and Friends at the golf tournament Tyler and friends at the Bozrah Golf Tournament

Team members John, Tyler, Allyson and friends were happy to participate in the 21st annual golf tournament to benefit the Bozrah Volunteeer Fire Company in Bozrah on October 8,2020.   SERVPRO of Norwich-Windham County was a tee sponsor for the event. The annual fundraiser helps to pay for building maintenance, upgrades and equipment.  Currently the Bozrah Volunteer Fire Department is raising funds towards renovating their social hall and making the building more energy efficient. 

In 2019 the Bozrah Volunteer Fire Department answered the call of their community 419 times.  We appreciate what they do, and are happy to support their fundraising efforts and their commitment to our community.   The next fundraising event for the Bozrah Volunteer Fire Department will be “Big Gary’s Bozrah Fire Company 5K Road Race & Kids Fun Race” in the Spring of 2021. 

Lending a Hand After Isaias

9/2/2020 (Permalink)

Photo of SERVPRO vans in Pennsylvania Our crews were happy to help homeowners in Pennsylvania after Hurricane Isaias.

Hurricane Isaias ravaged the East Coast July 30-August 5, 2020.  The category 1 hurricane had more than 61 million people under storm watch.  When we received the call that there were homeowners in need in Pennsylvania after Hurricane Isaias, members of our crew jumped into action.  Four of our employees, John III, Ivan, Jose and Julio headed out within hours of receiving the call for help.  Our team spent two weeks in the Allentown area of Pennsylvania lending a hand to storm ravaged homes, often working around the clock. Pennsylvania had devastating losses with over 300,000 without power.  We are proud of our crew members who sacrificed time away from their families to help over twenty homeowners.  We have a great team at SERVPRO of Norwich and Windham County! 

Hurricane Season 2020 is Underway!

6/26/2020 (Permalink)

Outer space view of hurricane Photo courtesy of NASA via Upsplash

Did you know that in Connecticut there $675 billion dollars worth of property insured on it's coastline?  Is your home and family ready?  Here are five things you can do now so your family is prepared later 

  • Review your insurance policies
    • Many standard plans do not cover damage from hurricanes and floods
    • Sump pump coverage is a common add-on for policies and not standard
    • Have you updated your home inventory to make sure you have enough coverage?
  • Maintain Outdoor Areas
    • Check gutters for build up and clear out to keep water flowing smoothly
    • Cut back weak trees and small branches that could come into contact with buildings
  • Prepare Basement
    • Raise up any valuables or furniture that could be damaged by flooding
    • Remove any electronics or extension cords from the floor
    • Prepare sandbags for use to prevent water from getting inside 
  • Call SERVPRO of Norwich and Windham County at 860-887-0447
    • Our crews are experts in dealing with flooding and storm damage

Mold Prevention In Your Home

1/23/2020 (Permalink)

Photo of Mold damage in bathroom You should always be vigilant when it comes to mold in your home. Don't let a small spot turn into a large issue!

Mold can be a serious problem in your home.  Routine cleaning and maintenance can prevent mold.  In this first installment of a two-part series on mold, we have some tips for ways to prevent mold in your home

  • Before painting, add mold inhibitors to your paint
  • Do not put carpets in areas that have a lot of moisture, such as basements
  • The ground around your home should slope away from the foundation to prevent water from entering your home or collecting around it.  
  • Keep the humidity in your home between 40 and 60 percent
  • Cold Surfaces, such as water pipes, can create condensation and mold.  Cover these surfaces with insulation 
  • Using air conditioners, de-humidifiers, and fans can help you remove excess moisture and condensation

Our next blog in this two-part installment will cover items every homeowner should add to their routine maintenance when it comes to mold.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate the problem.  If You See Signs of Mold, call SERVPRO of Norwich and Windham County at (860)887-0447. 

Mold Prevention In Your Home (Part 2)

1/23/2020 (Permalink)

Photo of Mold damage on ceiling Don't let a small spot become a big problem. Call SERVPRO of Norwich and Windham County for an assessment today at (860) 887-0447

Mold can be a serious problem in your home.  Routine cleaning and maintenance can prevent mold.  In this second installment of a two-part series on mold, we have some tips for routine maintenance in your home to prevent mold 

  • Check under indoor plants to make sure water is not accumulating
  • Make sure your roof and gutters are cleaned frequently and are in good repair
  • Make sure the drip pans below any air conditioners are clean and all drain lines are flowing properly
  • Whenever there is a spill or leak, clean it up immediately
  • If your basement, or any other part of your home floods, thoroughly clean and dry everything and check for mold growth
  • Remove or replace wet carpets that cannot dry properly
  • When you shower, cook or run the dishwasher or clothes dryer, use an exhaust fan or open a window to let excess moisture escape

If you find mold spots in the home

  • clean immediately
  • Always use protective eye wear and gloves
  • Never mix bleach or cleaners with ammonia This combination could produce toxic fumes
  • remove mold with soap and water or a bleach solution
  • When cleaning with bleach, open windows and doors to increase air movement and get rid of fumes

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate the problem.  If You See Signs of Mold, call SERVPRO of Norwich and Windham County at (860)887-0447. 

Happy Holidays!

12/11/2019 (Permalink)

photo of holiday wreath Photo by Osman Rana via Unsplash

SERVPRO of Norwich and Windham County wishes everyone a happy and safe holiday season.  Whether your celebrating Christmas, Hanukkah, Kwanzaa, Mawlid al-nabi or any important day this season please keep these tips in mind for a safe holiday season

Holiday Entertaining

  • Test smoke alarms and tell guests about your home fire escape plan
  • Keep children and pets away from lit candles
  • Stay in the kitchen when cooking on the stove top
  • Ask smokers to smoke outside

Holiday Decorating

  • Be careful with holiday decorations.  Choose decorations that are flame resistant or flame retardant
  • Keep lit candles away from decorations and other things that can burn
  • Keep decorations away from windows and doors
  • Use clips, not nails, to hang lights so the cords do not get damaged
  • Replace any strings of lights with worn or broken cords or loose bulb connections.  Read manufacturer's instructions for the maximum number of light strands that can be connected.  
  • Turn off all light strings and decorations before leaving home or going to bed
  • 2 of every 5 decoration fires happen because decorations are place too close to a heat source

Is Something Hiding in Your Attic?

10/16/2019 (Permalink)

mold damage in an attic due to poor exhaust ventilation.  Could mold be lurking in your attic?

Recently SERVPRO of Norwich and Windham County was on-site for a clean up of insulation in a home.  The homeowners were very surprised to see what was lurking under the insulation when it came out.  Is mold hiding in your attic also?  Mold in attics can arise from many issues including blocked or insufficient ventilation, improper exhausting of bathroom fans or dryer vents and roof leaks.  This picture show mold damage from the bathroom ventilation.  We removed the insulation in the attic, treated the mold and replaced the insulation.  

Mold isn't just unhealthy, it can cause significant damage to your home.  If you suspect mold lurking in your home call SERVPRO of Norwich and Windham County to assess the situation.  We have trained professions that can determine what your home needs to remediate the problem.  

We Love Our Community!

7/19/2019 (Permalink)

John O'Sullivan III and Tyler Hanes

On Friday July 19th, SERVPRO of Norwich and Windham County participated in the 20th annual Bozrah Volunteer Fire Company Golf Tournament. The golf tournament is held every year to raise funds for building/equipment maintenance and equipment upgrades.  The funds raised from the 2019 tournament will go towards renovating their social hall and to make the Bozrah Volunteer Fire Department building more energy efficient. 

The Bozrah Volunteer Fire Department was organized in 1950, when First Selectman Lawrence Gilman purchased a 1927 Mack Bulldog Fire Truck.  They have grown steadily though the years to become an asset to the Bozrah community. In 2018 the Bozrah Volunteer Fire department answered 398 calls for help.  We appreciate their commitment to our home town and were happy to participate in their fundraising efforts! 

SERVPRO of Norwich and Windham County Wins 2019 Norwich Bulletin Readers Choice Award

6/12/2019 (Permalink)

Every year our local newspaper, The Norwich Bulletin, holds the Readers Choice Awards.

Business are not selected by The Bulletin, all business must be nominated before the voting begins. Thank you so much to all who nominated us, we were on the list to vote. Voting took place over the course of a month and on June 6th, the winners were announced.... and... SERVPRO of Norwich and Windham County won the Readers Choice Award for Best Cleaning Company for the second year in a row.

Thank you all for your nominations and your votes! We are truly grateful and will continue to serve our local area in the most professional, honest and caring way!  We are honored to be recognized for our commitment to our customers and community.  

The 2019 SERVPRO Racing Season Has Begun!

5/3/2019 (Permalink)

Johnny O'Sullivan in the #51 SK Light Modified.

This year's racing season is starting and SERVPRO's own Johnny O'Sullivan is off to a great start.

John was recently interviewed at the Thompson Speedway in Thompson, CT about his start from Legends to now also racing an SK Light Modified car.


“The learning curve was really about learning the space you have on the track where you have to be a lot more cautious with such a bigger car,” O’Sullivan said. “It was easier to drive by itself but tougher to race. I love the Modifieds and I love the Legends Cars. Both are great divisions and both have great people.”

Even before that, there was a much larger learning curve for O’Sullivan when he started in the Legends Cars with absolutely no experience behind the wheel. His team didn’t even have a reliable set of tools to carry to the track when they decided to begin the effort.

“It was definitely tough in the beginning, we had to buy the car, the trailer, everything,” O’Sullivan said. “Then, we had to actually go out there and figure out what we were doing… even driving the car. It was a huge learning curve the first couple of years. We had help with the Churchill family, and they are still a big help today. We found some success, and last year, we had a huge amount of success.”

>>Read the full article here!<<

Come out this season and cheer on John and the #51 SK Light Modified this season and see how much faster Johnny O really is the any size disaster!

See you at the races!