Recent Commercial Posts

Commercial Water Damage Restoration Tactics in Norwich

2/22/2023 (Permalink)

Water Soaked Carpet Call SERVPRO of Norwich and Windham County for fast and efficient service.

SERVPRO Can Provide Commercial Water Mitigation Services in Norwich

Water pipes can freeze and break when the weather gets cold during the winter. Office complexes are at risk when temperatures drop because many are closed and unoccupied at night. When it gets cold after hours, the water supply lines inside your office complex could freeze and break. And since nobody is around at this time, your office could get flooded for several hours until someone notices the issue. 

When handling commercial water damage in Norwich, our SERVPRO technicians know that prompt service is essential to reduce and eliminate secondary issues. Secondary problems arise when building materials and contents inside your office are damaged when they do not come in contact with moisture. For example, elevated relative humidity levels can cause drywall or ceiling to bubble. If wet organic items inside your office stay wet for more than two days, mold can develop. 

Ways we can reduce secondary damage:

Water extraction procedures:

  • Applied structural drying (ASD)
  • Setting up desiccant dehumidifiers to dry out wet concrete
  • Applying antimicrobial chemicals to places where mold has developed
  • Setting up an air scrubber in the contaminated areas

Whenever your place of business gets affected by a disaster like a pipe burst, we know that loss of business can become a huge issue. Sometimes, we can conduct our restoration procedures when your office is closed. In other cases, we can restore your damaged office in sections so your employees can keep your business running as usual. If the issues are severe, we can dry out your contents separately from your building materials to speed up the process.

Before we complete the project, we can use moisture sensors and meters to ensure that the moisture levels of your structural components and contents have dropped back to normal levels.

If the pipes inside your office complex ever freeze and break in the middle of the night, call SERVPRO of Norwich and Windham County at (860) 887-0447.

Dealing With Water and Commercial Fire Restoration in Norwich

8/23/2022 (Permalink)

SERVPRO logo Commercial damage restoration services by SERVPRO are second to none. We are here to help.

SERVPRO Provides Fire Remediation for Norwich Businesses

Everyone knows that water can be the best resource for the fire department when attempting to extinguish a structural blaze. Several commercial buildings get equipped with sprinkler systems designed to spray water based on heat sensors. The problem is that once a fire breaks out inside your restaurant, the water added to extinguish the flames can create further issues besides what the fire caused.

When dealing with commercial fire restoration in Norwich, our SERVPRO technicians know to look for water damage issues and problems related to the structural burn. Moisture added to burnt materials can elevate the damage initially caused. For example, water can soak the soot deeper into porous materials like your carpet or upholstered furniture. Items that could have just been ruined on the surface by smoke damage can get quickly destroyed if the soot seeps into the fabric.

However, whenever we realize your restaurant has experienced water and smoke damage, we can devise a plan to restore both issues. And, we can schedule our work procedures to avoid interrupting your restaurant’s daily operations. For instance, we can set up fans and dehumidifiers to conduct applied structural drying (ASD) and work on smoke remediation when your business is closed.

When items get burnt and wet, the moisture can cause the soot residues to soak deeper into the material, making it harder to remove. Sometimes, we can use chemical products to clean your affected items. But in other cases, some things may have to get thrown out.

We can provide the following after a fire at your restaurant

  • Smoke Remediation
  • Water & Fire Damage Restorations
  • Soot Cleaning
  • Structural Deodorization

If a fire ever starts in your eatery, call SERVPRO of Norwich and Windham County at (860) 887-0447.

Working on Commercial Water Mitigation in Norwich

8/23/2022 (Permalink)

SERVPRO lets connect sign SERVPRO commercial water damage restoration services are top-notch. We are here to help.

SERVPRO Helps with Water Damage in Norwich

Many businesses choose to have their storage warehouses on the first floor of their building, making it easier to move products in and out. However, when valuable goods get stored below offices and other departments of your company, they are at risk if a water leak occurs. If a water supply line breaks on the second or third floors of your building, the moisture can follow gravity and affect all your contents and building materials on the way down. When H2O leaks from the ceiling of your warehouse, it can damage items like your ceilings, walls, flooring, and possibly everything in between.

When dealing with commercial water mitigation in Norwich, our SERVPRO technicians start by finding the source of the leak. We can shut off the water, so the leak stops spraying moisture into your structure. We can then use moisture sensors and meters to determine where the water went and what it contacted. Once we get a good idea of where the moisture traveled and the extent of the damage, we can devise a plan of attack to return your company's storage warehouse to its preloss state, "Like it never even happened."

Services we can provide for your company after you suffer from a major water leak

  • Water Extraction
  • Restorative Carpet Cleaning
  • Applied Structural Drying (ASD)
  • Black Mold Inspections
  • Water Damage Debris Removal
  • Water Cleanups

Anytime the warehouse where you store products gets affected by moisture, dealing with contents can become a significant part of the project. In more severe cases, we can remove all of your company's stored items to a separate location so that we can dry and clean them separately from your building materials and structural components.

If you ever have a pipe burst on a second or third floor of your warehouse, call SERVPRO of Norwich and Windham County at (860) 887-0447.

Why Is Quick Water Mitigation in Norwich Premises Necessary?

3/4/2022 (Permalink)

Vacuuming Water For any type of water damage to your property you can count on SERVPRO to help. Just call (860) 887-0447.

Water Mitigation in a Norwich Facility Is Speedy with Help from SERVPRO

A loose-fitting pipe in the restroom of a Norwich office suite can lead to water leakage. The water can seep into other rooms in the facility, causing damage. It is vital to act quickly to mitigate the issue and prevent severe loss in such a situation.

Rapid water mitigation in a Norwich structure is important because long-term exposure to moisture can ruin most contents like printers, computers, and other sensitive electronics. Once moisture finds its way inside electronics, it corrodes internal components leading to failure. Our crew can also help move file cabinets and cover desks with plastic sheets to protect them from moisture.

You might be under the impression that tiles are waterproof and cannot pass water; however, the grout holding the tiles in place might be unsealed or chipped, allowing water to seep through, causing damage. To remove moisture quicker in these areas, SERVPRO technicians use drying mats. We also use extraction equipment to remove water in other places, making drying easier and less time-consuming. Our team inspects for serious issues like mold and mildew to prevent material deterioration.

Extraction Tools Used in Water Removal

  • Light wands
  • Portable extractors
  • Dry/wet vac
  • Drying mats

What the Water Extraction Process Involves

Water extraction is a crucial step SERVPRO undertakes to prevent extensive damage to your business, and with special extraction tools, our SERVPRO crew can ensure all water is removed. Our team uses a dry/wet vac to remove standing water and extract water from carpeting. Its long hose allows us to reach tight spots and corners. After removing the water, we use drying equipment to remove moisture from the materials.

Drying Equipment for Moisture Removal

  • Structural cavity drying equipment
  • Axial / Centrifugal air movers
  • Dehumidifiers

SERVPRO of Norwich and Windham County expertly handles water mitigation to prevent material damage. Call us at (860) 887-0447. We're Faster To Any Size Disaster.

What Happens During Fire Damage Restoration in Norwich Premises?

2/22/2022 (Permalink)

Fire Damage The first step to resolving fire damage is calling your local trained professionals at SERVPRO of Norwich and Windham County.

Fire and Smoke Damaged Norwich Commercial Properties Benefit from SERVPRO Services 

The interior of a car parked by several other vehicles in a Norwich auto repair shop suddenly caught fire. It burned several other vehicles and deposited soot and smoke in the interior. Fortunately, none of the petroleum products ignited during this episode, thereby preventing damage to the structure and expensive tools and equipment. The fire department had arrived at the scene to inspect the fire damage, and then the shop manager called SERVPRO to clean up the burned contents and remove the pungent smoke odor.

The dangers of a fire do not just end once the flames are out. Professional fire restoration in your Norwich premises necessitates deep-cleaning techniques to return your shop to its preloss condition. Remember, you have to deal with the smoke and soot on the walls, ceilings, floors, and items in your store. SERVPRO can provide man-lifts to wipe down all soot residues. Precautions are also necessary.

Cleaning Takes Various Procedures

  • Multiple ways of agitating surfaces
  • Regular and special cleaning products
  • Immersion

Cleaning up and Removing Smoke Residue

SERVPRO technicians adapt unique cleaning concepts to each situation to successfully clean the property because smoke residue and odor affect surfaces and materials differently. The cleaning process should break the bond between soils and surfaces.

How To Loosen Smoke Residue From Surfaces

  • Lubrication
  • Mechanical action
  • Chemical action
  • Suspension and dispersion            

Due to some materials being more porous than others, the soot can penetrate below the surfaces. To clean soot off, we first use a strong vacuum with a HEPA filter to remove loose particles and avoid redistributing them into the air. This leaves us with only small amounts of stain and soot to clean with detergents. We also apply cleaning products that can chemically alter some residues, and we can easily remove soils on the affected materials or surfaces.

SERVPRO of Norwich and Windham County ensures thorough fire restoration to your property. Our business is here to keep you in business. Call us at (860) 887-0447. We're Faster To Any Size Disaster.

Basic Processes Necessary to Resolve Flood Damage in Norwich Properties

2/11/2022 (Permalink)

cartoon, man in flooded office Flooded commercial buildings deserve SERVPRO's We're Faster To Any Size Disaster response to mitigate damage to Norwich areas businesses

SERVPRO Enhances Flood Restoration of Norwich Businesses with Superior Equipment and Skills

Property damage from floodwater is considered category 2 or 3 loss since it involves significant contamination levels. Dealing with flood damage requires various actions, including mitigation to stop further deterioration and restoration to save materials. Several processes are necessary to restore preloss conditions at your Norwich property.

Some actions have to be prioritized when managing flood damage in Norwich businesses since they can change the restoration trajectory. Such priority should be directed to any action that minimizes or reverses deterioration and prevents secondary issues. Since SERVPRO has significant resources like state-of-the-art restoration equipment, we can effortlessly accomplish tasks.

Some specific actions that you should give priority include:

  • Extracting excess water
  • Providing humidity control
  • Protecting contents
  • Controlling contaminants

The intruding flood water can affect your belongings by wetting, soiling, or contaminating them. They might also stand in the way of other processes, especially when you want to extract water or spray disinfectants. A sound content protection plan ensures they do not stand in the way or incur unnecessary damages. Moving contents to a secure area within the property or blocking them with safety materials are some easy steps that offer protection. Our SERVPRO technicians can also help move out items to an offsite facility.

Removing the intruding water from open areas and hidden sections are essential. The input from our SERVPRO technicians is better felt when handling extraction in basements, stairwells, crawlspaces, and interstitial spaces where unique skills and specialized equipment are necessary to facilitate water removal. One of our goals is to minimize water damage to retail goods and equipment whenever possible.

Controlling the contamination resulting from flooding takes several approaches. Before applying biocides and other chemicals, our technicians inspect the affected areas to determine hindrances that might limit their effectiveness. Porous materials like carpets, pads, drywall, and insulation are difficult to decontaminate once soaked in floodwaters. Our SERVPRO technicians demolish affected areas to remove such materials, fixtures, and assemblies.

Dealing with flood damage presents many challenges, but assistance from SERVPRO of Norwich and Windham County makes it “Like it never even happened.” Call us at (860) 887-0447.

What Does a Willimantic Business Need to Balance Water Damage Restoration?

2/4/2022 (Permalink)

file cabinets, on is open SERVPRO's rapid service closes the file on water damage in Willimantic commercial sites

SERVPRO Can Help Evaluate Water Damage in Willimantic Premises Recommending Solutions

Water damage can stop a single or all activities at your Willimantic facilities. Although the amount of intruding water matters, the outcome hinges mostly on the restorative actions you take. Therefore, balancing thoroughness and speed is essential.

Water damage restoration in your Willimantic premises takes removing the intruding water, reversing any material changes triggered by moisture action, and cleaning. The sequence in which the tasks are done also matters since prioritizing activities such as water removal limits continued exposure for materials, leading to many benefits. SERVPRO provides IICRC certified water restoration technicians to run a balanced water restoration exercise at your premises.

Balancing water restoration involves making decisions such as:

  • Whether to move items or leave them in place
  • Gauging restorability of materials
  • Evaluating the effectiveness of restoration methods

The contents in your facility, whether furniture, stock, or machines, impact the restoration process. Bulky items can stand in the way of procedures such as water extraction but moving them can take time. The final decision depends on which of the two options offers more advantages. Our SERVPRO technicians can make the decision faster because of our experience. So it is easier to tell which items can be damaged from water or high humidity exposure. We also have handy equipment such as lifting straps and hard carts that simplify movement.

Materials behave differently once exposed to water. For some, significant exposure leads to irreversible damage. Instead of wasting time and other resources trying to salvage such materials, it is better to tear them down. Our SERVPRO technicians check for vulnerable materials such as laminated floors since they swell quickly, leading to unsalvageable damage. Another reason that affects restorability is contamination. If the water is contaminated, cleaning and decontamination cannot save materials like carpets, so removal is the best option.

SERVPRO of Norwich and Windham County handles water damage restoration regularly. Therefore, we know what it takes to run a smooth exercise. Call us at (860) 887-0447. We’re Faster To Any Size Disaster.

Can Fire Cleanup in Willimantic Offices Save Carpets?

11/8/2021 (Permalink)

fire extinguisher in front of fire Commercial fire damage for your property needs to be handled by SERVPRO. We will be on-site within 4 hours of the initial call.

SERVPRO Combines Various Cleaning Procedures Saving Heavily Soiled Carpets

After a fire at your Willimantic office is contained, you have to embark on the restoration process. Tearing down destroyed materials and cleaning up soiled areas are the crucial restoration processes. Cleaning has extra benefits since it minimizes costs.

Before attempting fire cleanup at your Willimantic office, it is essential to consider its likely effectiveness. Otherwise, you might waste resources and incur some costs only to end up tearing down the materials when cleaning does not resolve the problem. Our SERVPRO fire restoration technicians can help you evaluate the situation and also carry out the cleaning where deemed necessary.

Evaluation of carpeted floors helps establish the soiling issues, which might include:

  • Accumulation of soot
  • Residues of firefighting chemicals
  • Strong odor
  • Moisture absorption

Cleaning is helpful when soiling is the problem. Therefore, if the evaluation reveals other issues such as delamination or charring, cleanup may not be a viable solution. Removing fire residues and other soils from the carpeted floors at your office requires several procedures to restore preloss conditions. 

A typical cleaning exercise involves: 

  • Pretesting
  • Spot cleaning
  • Deep cleaning 

Pretesting helps establish the fabric type and the soils left by the fire, including dry soot, ash, and wet or greasy residues. It also helps establish whether the soils are vastly spread or localized in specific areas. Where we find localized problems, our SERVPRO technicians use spot cleaning to deal with the affected areas before doing general cleaning. 

Vast sections of your carpeted floor can be heavily soiled, especially when people move around fighting the fire or inspecting the loss. Alternatively, moisture can worsen the soiling from the loose residues that spread during the fire. SERVPRO technicians combat such deep and widespread soiling with various advanced techniques, including bonnet cleaning. 

SERVPRO of Norwich and Windham County manage fire cleanup professionally, eliminating traces of soiling, “Like it never even happened.” Call us at (860) 887-0447.

Is Demolition Part of Fire Damage Mitigation for Norwich Businesses?

10/26/2021 (Permalink)

Here to Help - SERVPRO logo and technician SERVPRO professionals have the training and experience in all phases of commercial damage restoration. We are here to help.

While the Extent Varies, Demolition is Often Part of The Fire Restoration Process for Norwich Commercial Properties.

When fires impact your business, many look to the experience of our SERVPRO professionals for help. Because we appreciate the relationship between damaged structural elements and longer restoration times, we focus on the demolition necessary to make cleanup and recovery as efficient as possible.

Small Demolition Needs

In some situations, fire damage mitigation in Norwich offices starts with mild controlled demolition approaches like removing trim or pulling up small portions of short-pile carpeting. Taking these small steps can prevent larger fire loss effects from impacting the property, however.

Erecting Containment Barriers

While removing damaged elements can be beneficial to the property, there are also advantages to installing containment barriers where possible.

  • Keep Demo Dust Down – Whether it is demolition or new construction, dust and debris can be an overwhelming presence for the property. Containment keeps these airborne particles in the work area exclusively. 
  • Prevent Cross-Contamination – Plastic barriers prevent aerosolized particles from soot and smoke from finding their way into other areas of the office. Limiting the restoration needs of the property gets you back in business more quickly.
  • Keeping Your Business Going – Containment is also vital for helping your office or business to keep going in a limited capacity by sectioning off threatening areas and allowing work to resume in undamaged spaces.

Extensive Demolition for Damaged Offices

There are situations in which the physical damage to the structure is too significant for demolition to be ignored. Our general contractor license allows us to complete full-scale demolition and discard compromised structural features. We can fully rebuild after the restoration completes.

There are several applications for demolition when fire and smoke damage impact area homes or businesses. Your office building or store could benefit immensely from debris and bulk material removal and subsequent containment strategies. Give our SERVPRO of Norwich and Windham County team a call today to help at (860) 887-0447.

Never Wait to Mitigate Mold Damage in Your Norwich Commercial Building

6/27/2021 (Permalink)

Mold damage in office Mold damage is not conducive for business. SERVPRO techs are trained and experienced in all phases of mold remediation.

As Mold Damage Festers, the Bigger Your Black Mold Damage Repairs in Norwich Will Be – Call SERVPRO for the Task!

Any number of events could lead up to mold growth in your Norwich commercial space. Due to the potential health effects and the onset of costly damage, you must address mold concerns as soon as they come up. SERVPRO features IICRC-certified technicians ready and able to handle all of your mold remediation and restoration needs. We’re Faster To Any Size Disaster, helping you to ensure your business sees little or no downtime during the cleanup process. 

Understanding mold damage in Norwich is critical for safe, effective removal and repair. SERVPRO follows careful protocols and utilizes proven methods to ensure safe mold remediation. 

Do I Need to Hire a Mold Inspector?

Should you suspect mold growing anywhere on your business property, a mold inspection will determine the cause and scope of the problem. Samples get taken, and walls might get opened to get a clear picture of how to proceed. Some of the areas where mold might be present include:

  • Behind removable panels, stationary furnishings, and removable panels
  • Above ceiling tiles where there is a leaking roof or pipes 
  • Underneath carpeting, carpet padding, or porous duct liners
  • Near HVAC systems and drain pans

How Does Mold Remediation Work? 

Once a mold issue gets confirmed, mold removal begins to restore your commercial property to normal again. During this process, SERVPRO may:

  • Remove any water-damaged drywall or carpeting that has become infested beyond repair
  • Fully dry, disinfect, and deodorize any furniture, walls, ceiling tiles, or carpeting impacted by mold
  • Carefully vacuum using HEPA filtration to pull any lingering spores

Call SERVPRO of Norwich and Windham County at (860) 887-0447 when you require commercial mold damage restoration!

Willimantic Commercial Properties Require Prompt, Efficient Storm Damage Cleanup

6/27/2021 (Permalink)

SERVPRO logo Storm damage to your commercial building is bad for business. Call SERVPRO and we will be onsite within 4 hours of the initial call.

SERVPRO is On-Call 24/7 for Storm Damage and Water Removal Services in Willimantic, CT!

Once your Willimantic production facility gets damaged during a storm, you may question the best way to proceed with water damage remediation. The extent of the damage determines which steps to take, which may be beyond the amount your cleaning crew can handle. SERVPRO has the Green Fleet on standby and ready to go whenever you need emergency services water damage assistance. 

Our skilled technicians understand best practices for handling storm damage in Willimantic, so we always work using tried and true methods. Some of the actions our water restoration technicians (WRT) may take during your project include:

  • Extraction of excess water – Removal of standing water can be deceptive from a DIY standpoint. SERVPRO has industrial-grade pumps and extractors made to address hundreds to thousands of gallons of water, including storm debris.
  • Removal of saturated materials – Floodwater dampened building materials are at high risk of mold development. Unsalvageable and heavily contaminated materials get removed and replaced with brand-new materials, as needed.
  • Drying and total restoration – Drying the interior of your commercial space while dehumidifying helps to restore relative humidity. SERVPRO adjusts our equipment as we go to achieve our drying goals quickly. Our advanced moisture detection tools also allow us to eliminate the possibility of hidden moisture getting left behind.
  • Sanitization and deodorizing – Whether your production facility suffered from an influx of groundwater or a leaking roof from storms, there is always the potential for musty odors and microbial growth without careful attention. We have a broad spectrum of cleaners and deodorants to choose from that ensure your commercial space is CERTIFIED: SERVPRO Cleaned when we finish your project. 

Water cleanup and storm damage restoration are areas where SERVPRO of Norwich and Windham County thrives. Call us at (860) 887-0447 to have a crew dispatched to your location!

SERVPRO Can Help Eliminate Odors After Fire Damage to Your Willimantic Restaurant

6/5/2021 (Permalink)

fire and flames in a commercial kitchen SERVPRO provides rapid fire and smoke damage remediation to Willimantic restaurants and other commercial establishments

Willimantic Eateries Trust SERVPRO for Fire Damage Restoration 

Restaurant fires often involve smoke and soot residue, which leaves a lingering odor that can be very off-putting for your patrons. Combating odors is a major part of SERVPRO’s restoration plan after fire damage to your Willimantic eatery. 

SERVPRO technicians understand that they need to use multiple techniques for effective deodorization after fire damage to your Willimantic establishment. Various scientific principles are used to eliminate odor-causing particles generated after smoke damage. In some cases, using a pleasant-smelling masking agent can eliminate the odor. However, in some instances where protein residue and wet smoke are involved, the odor-causing molecule must be chemically neutralized to render it odorless. 

Deodorizing equipment that SERVPRO Uses During Fire Restoration of Your Willimantic Eatery

Some of the most effective deodorizing equipment that SERVPRO techs use in Willimantic include- 

  • Photocatalytic Oxidizer- It works on the principle of photocatalytic reaction brought about by UV light. The oxidizer consists of a lamp that shines UV light on a surface coated with titanium oxide. The UV light causes a reaction, thereby releasing Hydroxyl radicals that react with odor-causing molecules and convert them to carbon dioxide and water. It can neutralize odor-causing particles that are very small (in the nanometer range)
  • Air scrubbers- use High-Efficiency Particulate Air (HEPA) filters to trap odor-causing particles as small as 0.3 microns. The air scrubbers also contain potassium permanganate and charcoal filters that adsorb many gasses and odors and trap them. 

Let’s make your restaurant pleasant and safe for your customers. Call SERVPRO of Norwich and Windham County at (860) 887-0447 for any questions or queries. 

Do You Need Professional Help After Water Damage to Your Norwich Commercial Property?

6/5/2021 (Permalink)

bucket catching leak from the ceiling Call SERVPRO for Commercial Water Damage Cleanup and Restoration for Your Norwich Business

SERVPRO Can Save Norwich Entrepreneurs Time and Money in Water Damage Restoration 

Water damage to your Norwich commercial space can have a lasting impact if not addressed promptly. Professional restorers like SERVPRO have the necessary experience, training, and equipment to limit the damage and save your business both time and money. 

SERVPRO experts use a scientific and systematic approach to mitigate water damage to your Norwich commercial space. Our IICRC certified crew devises a strategy of water cleanup, keeping the unique needs of your business in mind. Our goal is to ensure that restoration happens as quickly and efficiently as possible and get your business back in order in no time. 

How do SERVPRO Techs Categorize Water-Damaged Environments During Water Cleanup from Your Norwich Commercial Space?

SERVPRO designates water-damaged environments at your Norwich property into four classes- 

  • Class 1- Least amount of absorption and evaporation load. The wet area where water has intruded represents less than 5% of the total available space. Such an environment can be dried by SERVPRO experts quickly during water restoration. 
  • Class 2- Significant water intrusion and evaporation load. The wet, porous materials represent between 5-40% of the available area. Such areas require the use of equipment such as dehumidifiers and air movers to increase evaporation. This may take several days depending on the layout of the structure.
  • Class 3- The greatest amount of water absorption and evaporation load. Water has intruded in over 40% of the total available area. SERVPRO techs use their knowledge of material science and psychrometry to create conditions favoring rapid evaporation by manipulating air temperature and humidity.  
  • Class 4- Represents deeply bounded water that absorbed in low evaporation material such as wood and concrete. Such areas take the most time to dry.

Our goal is to  keep your enterprise functioning. Call SERVPRO of Norwich and Windham County at (860) 887-0447 for fast and reliable service. 

Vandalism Clean Up

12/2/2020 (Permalink)

Colorful heart shaped graffiti Photo by Renee Fisher via Upsplash

Vandalism Clean Up

You take pride in your businesses' appearance, which make vandalism frustrating and upsetting.  From minor pranks to mischievous destruction of property, vandalism should be taken care of in a timely fashion.  SERVPRO of Norwich and Windham County can help with boarding up of broken windows, spray-painted graffiti from walls, driveways, sidewalks, asphalt, metals, plastic, wood, glass and masonry.  We also offer the following commercial services

  • Water Damage Restoration
  • Debris Removal
  • General Cleaning
  • Odor Removal and Deodorization
  • Fire Damage Restoration
  • Smoke Restoration
  • Carpet Cleaning
  • Mold Remediation
  • Bio-Hazard Clean Up
  • Pathogen Cleaning

Our trained technicians are available 24/7 for all your commercial business needs.  Call us at 860-887-0447 and SERVPRO of Norwich and Windham County will make it "Like it never even happened."

Should They Stay or Should They Go?

11/30/2020 (Permalink)

If you’ve recently had a water damage to your business, you’re probably considering if you can still keep your carpeting or if it should be replaced.  For carpeting that has water damage, full replacement is the best option.  Figuring our when a full flooring replacement is required can depend on a few questions

  • How much water got onto your carpeting?
    • The more water that is soaked into your carpet, carpet pad, flooring and subflooring, the harder it will be to dry, clean and save.
  • How long did the water sit on the carpet?
    • According to FEMA, you need to begin the cleaning process before the 24-48 hour window when mold and mildew begins to grow.  If you miss that window you will probably need new carpeting
  • What was the source of the water that got on the carpet?
    • If your carpet was soaked by suspicious water, toilet backflow, floodwater or any sewage contaminated source, the carpeting and padding need to be replaced. 
    • Carpets should only be cleaned if you would consider the source safe to drink

If you need assistance with a water damage in your commercial business, SERVPRO of Norwich and Windham County is here to help 24/7.  Just call us at 860-887-0447.  

Getting Your Business Ready for Winter (Part 2)

9/30/2020 (Permalink)

Before winter hits, be sure to prepare!  This can include taking steps to start conserving energy during the winter heating season.  Here are some tips on saving winter costs for your business

  • Lower thermostats during off hours.  The #1 business money waste in the fall and winter is by heating unoccupied space.  We recommend a programmable thermostat that you can set and forget! 
  • Take advantage of off-peak hours.  Energy is the most expensive during the peak hours of 9-5.  If you have equipment that requires a lot of energy, try to stagger the use during off-peak hours to avoid surges in usage
  • Replace air filters.  Consider setting up a schedule and reminders to regularly change filters.  This will help keep internal parts clean and ensure that a dirty filter doesn't choke airflow
  • Utilize free energy.  Open those blinds and let the light in! To make sure heat stays where you need it, seal leaky windows and doors.

It all adds up!  Even little changes can help in the long run.  These changes don't require a lot of investment or effort, just a commitment from you and your team and a desire to us energy in a smarter way.  

SERVPRO of Norwich-Windham County is here to be an ally for your business.  Call us today at 860-887-0447 for commercial cleaning and all your restoration needs!  

Getting Your Business Ready for Winter (Part 1)

9/25/2020 (Permalink)

Snowy City Scene Photo by Wes Hicks via Upsplash

Winter is in Connecticut's future!  Not only do you need to get your home ready for winter storms, but your business as well.  Planning now, can save a lot of trouble in the future.  

  • Communicate with employees.  Have a predetermined way to communicate with all employees to let them know if you will be open after a storm
  • Let customers know if and when you're closing.  Utilizing social media is a great way to keep customers informed! 
  • Salt the sidewalks.  Get ahead of the storm by salting your sidewalks before the storm starts to avoid a slippery situation later
  • Consider buying a generator.  Having a generator for important devices and products like walk-in coolers and food storage will offer peace of mind when it comes to losing power
  • Prepare a winter emergency kit.  Include
    • Battery charged radio
    • Water and food snacks
    • Copies of important documents, all kept in water-proof containers
    • Flashlights
    • First aid kit
    • Hand sanitizer
    • Extra toiletries
    • Cell phone chargers and power bank

SERVPRO of Norwich and Windham County is ready to help your business after a storm 24/7.  Give us a call at 860-887-0447

Your Business and Bio-Hazards

6/26/2020 (Permalink)

Photo of caution tape blocking an area Photo by Muukii via upsplash

When accidents happen at your business or commercial property, the effects can be severe. When the accident involves bio-hazards, you have to be extra cautious to make sure everything is cleaned up and restored properly.

A bio-hazard is defined as “a biological agent or condition that is a hazard to humans or the environment.” Some bio-hazards include pathogens, blood, bodily fluids, animal waste and sewage. You should never attempt to cleanup bio-hazards on your own, because of the health hazards involved.  Call SERVPRO of Norwich and Windham County instead!  

Our expert professionals have the specialized training and equipment that is necessary to properly cleanup bio-hazards and prevent the risk of further contamination.

While every situation is different, there are several steps that are common to most bio-hazard cleanups. So that you know what to expect if you’re in need of bio-hazard cleanup assistance at your business or commercial property, here’s a step-by-step guide:

Assessment and Establishing Safety Protocols

The process typically begins with an assessment in which we determine the extent of the risk and damage and decide on the appropriate cleanup response.

Before beginning any cleanup, you must establish proper safety protocols. Sometimes an area might need to be quarantined with bio-tape and plastic sheeting. It’s important to follow the right safety measures to prevent further contamination.

Discarding Contaminated Items

The next step is to remove any contaminated items or materials from the scene that can’t be salvaged. Items are typically secured in specialized bio-hazard bags before being removed from the premises.


Once the area has been cleared, it’s time to disinfect and deodorize the area, often done in multiple steps using several different commercial- or hospital-grade cleaners that have proven to be effective and safe for bio-hazard cleanup. Deodorizers are also used to keep odors from developing as time passes.

If you require help with bio-hazard cleanup and restoration for your business or commercial property, just call our team at SERVPRO of Norwich and Windham County at 860-887-0447! 

Get Certified!!

6/26/2020 (Permalink)

Opening back up after the pandemic shut-down is a daunting task for all business owners.  The requirements of social distancing can be time consuming on top of the required cleanings needed to stay within recommendations for a safe community. Customers feeling a sense of security when they patronize businesses will be a priority because without customers there would be no business.

SERVPRO has established a cleaning protocol to handle in depth and follow up cleanings to help your business follow a cleaning protocol and have your customers feel a sense of safety and security.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Call SERVPRO of Norwich-Windham County today at 860-887-0447 to discuss how we can help get your business back open for business.  

Sprinkler Systems

11/27/2019 (Permalink)

Photo of commercial sprinkler Sprinklers go off? Call SERVPRO of Norwich and Windham County at (860)887-0447, we are here to help

Sprinkler systems are often required to be installed in commercial and industrial buildings. While they can save lives and minimize structure damage when a fire occurs, they can cause massive water damage when putting out the fire or when the system malfunctions. Fire sprinklers are activated when the mercury liquid filled bulb bursts between 135 and 165 degrees. It is thought by many that they are triggered by smoke, they are actually activated by heat. Failures occur with sprinkler heads commonly when the line freezes from cold weather or the head gets hit or pulled on by something. This is when SERVPRO of Norwich and Windham County can help.  We are available 24/7 to help get your business up and running again.  Call us at (860) 887-0447.  

We Can Help Make You Shine!

11/26/2019 (Permalink)

Photo of hazardous area cleaning signs Photo by Oliver Hale via Upsplash

You know you can rely on SERVPRO of Norwich and Windham County if a disaster strikes your business.  Did you know we can help with commercial cleaning as well?  We can help with

  • Restaurants
  • Hotels and Motels
  • Manufacturing and Industrial Facilities
  • Office Building
  • Residential Buildings

Make sure you are presenting the very best to your customers: a business that is clean and safe.  We are able to work around your business hours so business ins't interrupted.  Keep us in mind for:

  • Carpet Cleaning
  • Waxing/Stripping Floors
  • Grout Cleaning
  • Odor Removal
  • Kitchen Deep Cleans
  • Bio-hazard and Sewage Clean-up

We know your busy making your business the best it can be, let us help to make it shine!

Call SERVPRO of Norwich and Windham County at (860) 887-0447 to schedule and appointment for an estimate today.  

Is Your Business Ready?

10/16/2019 (Permalink)

SERVPRO Emergency Ready  Program Logo Call SERVPRO of Norwich and Windham County today for your free Emergency Ready Profile

When you are a business owner, your heart and soul is put into it.  Many times you spend more time at your business than at home with family.    Is it ready for an emergency or disaster?  Natural disasters can cripple your business.  However, even more threatening and common are fires, floods, and other catastrophes that can occur regardless of  your location  No amount of money spent can prevent site-wide and natural disasters from occurring; the only recourse for businesses affected by these calamities is to get back up and running as soon as possible after they happen.

By developing a SERVPRO Emergency Ready  Profile for your business you will have a plan of action that can be ready to go with a hit of a button.  The faster mitigation begins, the faster your business will be up and running again. 

SERVPRO of Norwich and Windham County can provide

  • A no cost assessment of your building/facility
  • A detailed profile document that contains only the critical information needed in the event of an emergency
  • A guide to help you get back into your building following a disaster
  • Facility details such as shut off valve locations, priority areas and priority contact information.

To get an Emergency Readiness Profile for your business today, call SERVPRO of Norwich and Windham County today at (860) 887-0447


10/2/2019 (Permalink)

SERVPRO Emergency Ready Profile Logo Get your free ERP today. You can have your specialized emergency plan right at your finger tips with the ERP mobile App!

Natural disasters can cripple your business.  However, even more threatening and common are fires, floods, and other catastrophes that can occur regardless of  your location  No amount of money spent can prevent site-wide and natural disasters from occurring; the only recourse for businesses affected by these calamities is to get back up and running as soon as possible after they happen.

By developing a SERVPRO Emergency Readiness Profile for your business you will have a plan of action that can be ready to go with a hit of a button.  The faster mitigation begins, the faster your business will be up and running again. 

SERVPRO of Norwich-Windham County can provide

  • A no cost assessment of your building/facility
  • A concise profile document that contains only the critical information needed in the event of an emergency
  • A guide to help you get back into your building following a disaster
  • Facility details such as shut off valve locations, priority areas and priority contact information.

To get an emergency readiness plan for your business today, call SERVPRO of Norwich-Windham County today at (860) 887-0447